ICSC

Post-COVID Shopping Center Strategies: ‘Digital Districts’ and Landlord-Tenant Collaboration

The pandemic has weighed heavily on brick-and-mortar retail in general and shopping centers in particular, but the industry is now emerging into…

Stimulus Checks Spur 5.3% Jump in January Retail Sales

Retail sales rose higher than expected in January, reaching a total of $568 billion, a 5.3% increase from December 2020, according to…

Holiday 2020: Why Target Soared While Nordstrom Faltered

Additional results for the 2020 holiday season are coming in, and the outlook is rosy despite the unprecedented challenges: Adobe Analytics pegged…

ICSC: Despite Online Shopping Surge, Brick-and-Mortar Plays a Vital Omnichannel Role

Black Friday 2020 was harsh for brick-and-mortar retailers, with traffic down an estimated 49% compared to 2019 according to data from Sensormatic…

Mall Recovery Report: Quick Rebound Or Long-Term Struggle?

Even before COVID-19 dealt a body blow to “non-essential” physical retailers, malls were experiencing significant business headwinds — particularly in the “B”…

NRF, ICSC Call On Government To Help Retailers Weather The Coronavirus Panic

Industry groups are sounding the call for the U.S. government to assist retailers hit hard by both voluntary and mandated social distancing,…

Retail Resilience: Adaptation Nation

Constant connectivity and convenient consumption have transformed not only how we shop, but why we shop with certain retailers. Our wants and…

Holiday 2019 Predictions: Retailers Have High Expectations Despite Shortened Selling Season

Losing six days between Thanksgiving and Christmas isn’t putting a damper on holiday spending plans: the average shopper is planning to spend…

ICSC Study: ‘Halo Effect’ Shows Physical Stores Boost Online Sales…And Vice Versa

A single online or in-store transaction is rarely an isolated occurrence. Usually, it stems from, and leads to, a series of transactions,…

Retail TouchPoints Brings A Physical-Digital Convergence Focus To RetailX

Retail TouchPoints is partnering with the new RetailX event to present Retail TouchPoints Live! @ RetailX, June 25-26 in Chicago at the…

Exclusive Q&A: Why Digital Success Depends On A Physical Retail Presence

More than half (56%) of digital shoppers say that when buying online, it’s important for the retailer to also have a physical…

Study: 73% Of Shoppers Spend More In Response To Good Customer Service

Measuring the bottom-line effects of customer service has traditionally been difficult, but a new study quantifies its impact: 73% of consumers say…

Best Practices for Boosting Supply Chain Visibility

The Evolution of Retail Media: Powered by Data, RMNs Offer Full-Funnel Advertising

Creating a Business Case for Better Planning

12 Ways Online Retailers Trick Consumers with Deceptive Design

Search, Social, & Connected TV: Why this Combo is Like Rocket Fuel for Your Ad Campaigns

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