Greg Girard

Competing Beyond Price To Maximize Customer Loyalty

Following is Part 3 of the Retail TouchPoints series focused on Pricing Challenges In An Omnichannel World. In this final installment,…

Inconsistent Pricing Across Channels Remains A Key Challenge For Retailers

Following is Part 2 of the Retail TouchPoints series,Pricing Challenges In An Omnichannel World. Part 3, which will look at best-in-class…

IDC Predicts Technology Trends And Turning Points For Omni-Channel In 2013

As 2013 rapidly approaches, the retail industry has a “cautious optimism and strong appetite for technology-assisted profitable growth,” according to a recent…

Social And Mobile: The Next Generation Of Retail Analytics

This is Part 2 of the Retail TouchPoints Retail Analytics feature, a two-part series which highlights current issues facing retailers as…

New Oracle Business Intelligence App Helps Retailers Connect With Customers

Oracle introduced Oracle Retail Customer Analytics, a new business intelligence solution designed to help retailers better understand what drives their customers’ purchasing…