5 years ago Walmart Expands Handy Installation Services To Online Shoppers Walmart shoppers buying electronics and appliances online will soon be able to add on assembly and installation services provided by Handy. The…
5 years ago Will Best Buy’s Total Tech Support Service Boost Brand Loyalty? Last week, Best Buy unveiled announced a move to take its Geek Squad tech support services nationwide, as an addition to the…
5 years ago IKEA Expands TaskRabbit Furniture Assembly Services IKEA is sparing customers the trauma of assembling its furniture by providing “Taskers” through the labor marketplace TaskRabbit, which the retailer acquired…
5 years ago Office Depot Adds Business Services With $1B CompuCom Purchase In its first significant move away from traditional retail, Office Depot has purchased CompuCom, an IT services provider owned by private equity…
6 years ago Winning The Last Mile: Controlling Costs While Satisfying Consumers The “last mile” of retail — fulfillment, delivery, returns and post-purchase services — has become the latest competitive arena for winning sales…
6 years ago In-Store Services: The Next Phase Of Experiential Retail Today’s shoppers are seeking experiences and relationships when they shop, and they want the experience to be consistent across all touch points….
7 years ago Will Best Buy’s Services Make It The IoT Leader? Best Buy is one of several retailers selling Internet of Things (IoT) and connected home devices within stores, but unlike its competitors,…
Neiman Marcus Shares Insider Tips on Retiring Monolithic Tech and Embracing Modern, Composable Architecture