geek squad

Geek Squad Home Health Program Cuts Remote Monitoring Tech Setup Time by 50%

A program pairing Best Buy’s Geek Squad and health care company Geisinger has cut the time needed to set up remote monitoring…

Walmart Expands Handy Installation Services To Online Shoppers

Walmart shoppers buying electronics and appliances online will soon be able to add on assembly and installation services provided by Handy. The…

Will Best Buy’s Total Tech Support Service Boost Brand Loyalty?

Last week, Best Buy unveiled announced a move to take its Geek Squad tech support services nationwide, as an addition to the…

IKEA Expands TaskRabbit Furniture Assembly Services

IKEA is sparing customers the trauma of assembling its furniture by providing “Taskers” through the labor marketplace TaskRabbit, which the retailer acquired…

Office Depot Adds Business Services With $1B CompuCom Purchase

In its first significant move away from traditional retail, Office Depot has purchased CompuCom, an IT services provider owned by private equity…

Winning The Last Mile: Controlling Costs While Satisfying Consumers

The “last mile” of retail — fulfillment, delivery, returns and post-purchase services — has become the latest competitive arena for winning sales…

In-Store Services: The Next Phase Of Experiential Retail

Today’s shoppers are seeking experiences and relationships when they shop, and they want the experience to be consistent across all touch points….

Will Best Buy’s Services Make It The IoT Leader?

Best Buy is one of several retailers selling Internet of Things (IoT) and connected home devices within stores, but unlike its competitors,…

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Packaging Sustainability Trends: Clear Labeling, Lighter Products and More Post-Consumer Recycled Content

If an Image is Worth 1,000 Words, Then Color and Lighting Speak Volumes

Connected Shoppers Report

Demystifying Connected TV: How to Leverage Advertising’s Hottest New Channel

Amazon and Walmart Could See $580 Billion Impact from AI by 2029

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NRF: Retail’s Big Show 2024

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