crmc

Quick Quotes From Retail Execs At IRCE And CRMC

The educational programs at IRCE and CRMC, both held in Chicago the first week of June, provided insights that went far beyond just…

Connecting With “The Recovery Consumer” A Key Theme At CRMC Conference

With mainstream media still focused on the frugality of consumers as a result of the great recession, many retailers are missing out…

Rite Aid Launches Free wellness+ Customer Rewards Program Nationwide

Rite Aid customers and patients nationwide now can sign up for Rite Aid’s new wellness+ customer rewards program designed to provide members…

GameStop Revamps Loyalty Efforts

Video game retailer GameStop said it will begin testing a revamped loyalty program in May. It will also expand its downloadable offerings,…

New Research Says Social “Fans” Spend More

Social media marketers looking for an indication that their efforts are helping the bottom line will be encouraged by findings that social…

Power Reviews Launches Review Champion to Optimize E-Commerce Search & Traffic

Customer Reviews and Social Commerce solutions provider Power Reviews has launched a new addition to its product porfolio, Review Champion. The new…

New Research to Highlight Key Loyalty Program Objectives

In an effort to assess the increasingly important concept of customer loyalty, Aberdeen Research recently previewed its upcoming study, focused on re-examining…

Circuit City Sets Sights on Loyalty With New Payment Option

In an effort to drive customer loyalty, CircuitCity.com has launched a new payment option, the CircuitCity Preferred Account. Through the new option,…

1800Flowers.com Extends Customer Engagement With Web Video Assistance

Focused on providing online customers with an enhanced service offering, 1800Flowers.com will tap Howcast’s technology to give customers quick answers to commonly…