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Solving the Shopping Mall ‘Identity Crisis’ with Community Data and Careful Curation

Malls were once the nucleus of “shopping culture.” They were core destinations for all things retail; where families spent hours on a…

When Customers Aren’t Holiday Shopping, They’ll be Streaming

The winter holiday season is a critical time for retail. November and December holiday sales average around 19% of total retail sales,…

Best Buy, Home Depot Embrace Live Video Shopping for Holiday

Ahh, holiday fare: Rudolph the Red-Nosed Reindeer, How the Grinch Stole Christmas…and live video shopping from two of the country’s biggest retailers,…

Walmart to Open 5th Next-Gen Fulfillment Center in 2026

Walmart, which had announced plans to open four next-generation fulfillment centers in June 2022, will build a fifth location scheduled to open…

Walmart Pilots Pet Services Center in Georgia

Walmart has opened its first-ever Pet Services center at the same store in Dallas, Ga. where it piloted the first Walmart Health…

La-Z-Boy Deploys Omnichannel ‘Listening’ Solution to Boost Understanding of Shopping Behaviors

Furniture brand La-Z-Boy has implemented a new omnichannel listening solution as part of its ongoing strategy to evolve the brand and grow…

Walmart to Offer Sensory-Friendly Shopping Periods During BTS Season

Walmart will offer “sensory-friendly” hours for customers with sensory disabilities on designated days throughout the back-to-school shopping season. Every Saturday for the…

The ABCs of a Successful Back-to-School Shopping Season

The back-to-school (BTS) season, which had traditionally been confined to August and early September, has been expanding as its boundaries have blurred….

Google Aims to ‘Supercharge’ Shopping with Generative AI-Enhanced Search

As the CEO of ChatGPT developer OpenAI prepares to testify before the U.S. Senate next week about potential regulation surrounding generative AI,…

How Livestream Shopping Channels the Power of Influencer Marketing

Brands have long recognized the power of celebrities to influence the buying decisions of consumers. But the advent of reality TV, followed…

What Does the Future Hold for the Shopping Mall? Design Visionaries Share Their Predictions

Editor’s Note: As 2023 comes to an end, we are highlighting some of our most-read content of the year. We look forward…

Camp Puts Curation at the Center of Revenue Creation with Gift Finder Tool

During the heart of the holiday season, experiential toy retailer Camp launched Gift Finder, an interactive tool designed to help site visitors…