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How AI Assistants are Already Reshaping Shopping

2024 is set to go down in history as the year of the AI assistant. Amid all the ongoing furor around new…

At 60, The Paper Store Remains Committed to Being the ‘Antithesis of Online Shopping’

Like most retailers of a certain age, The Paper Store debuted in brick-and-mortar — in this case a modest family-run newsstand in…

Grocery Trend Report: Upgrading Digital Shopping to Support ‘Power Users’ and Appealing to Ethno-National Identities

The in-store grocery shopping experience has held on to its appeal, even as supermarket retailers have realized they also need to offer…

Gen Z Set to Lead the Shopping Charge this Holiday Season

Gen Z shoppers are 2X more likely to buy holiday gifts this season compared to the average shopper — and 10.5X more…

Google Shopping Revamp: Leveraging AI to Remain ‘Essential to People’s Shopping Journeys’

Just in time for the peak holiday shopping period, Google has rebuilt its Shopping experience “from the ground up with AI,” bringing…

Save A Lot Adds Microfulfillment Center to Support On-Demand Delivery

Save A Lot has opened a microfulfillment center at its Brooklyn, N.Y. warehouse that leverages automated fulfillment technology from Fabric, allowing the…

M.M.LaFleur, Perigold Craft Design Partnership Centered on ‘Fashion at Home’

Luxury home retailer Perigold and women’s apparel brand M.M.LaFleur have entered a cross-category design partnership that will showcase “the art of fashion…

#RICE24: Where Authenticity and Vulnerability Took Center Stage

Retail industry events are typically designed to showcase the brands and executives that have it all figured out: they’ve conquered business challenges,…

Opinion: An Unvarnished Review of the Smart Cart Shopping Experience

The Editors’ Perspectives column offers insights and opinions from the Retail TouchPoints editorial team as they dig into the latest trends in…

Reviving Retail: The Lucrative Potential of Shopping Mall Redevelopment

Traditional shopping malls are poised for a dynamic transformation, presenting attractive real estate opportunities as more spaces become vacant and accessible. As…

As Amazon Launches AI Shopping Assistant, Jassy Predicts AI will Drive ‘Tens of Billions’ in Revenue in Coming Years

Amazon has debuted Rufus, a new generative AI-powered conversational shopping experience, at the same time that it reported strong earnings for Q4…

CI&T Research: Price-Conscious Consumers Still Want Stellar Shopping Experiences

We’ve all heard that today’s empowered consumer demands seamless and consistent experiences, but new research from CI&T indicates that these expectations are…