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McDonald Steps Down as Lululemon Leader, Company Begins Search for New CEO

How AI Helped Crafting Brand Cricut Cut Customer Service Wait Times Nearly 90%

The Home Depot Emphasizes Pros, Creators as it Prepares for Potential Housing Recovery

Listen Now: Independent Retail in a Time of Change

Amazon’s Just Walk Out Tech Poised to Break into a Run

Instacart Launches ChatGPT Integration Encompassing In-App Checkout

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73% Of Consumers Prefer Brands That Personalize Experiences

Your 2020 Holiday Retail Strategy & Planning Guide

45% Of Shoppers Seek Convenient Return Locations For Online Purchases

45% Of Shoppers Seek Convenient Return Locations For Online Purchases

Retailers Rely On Range Of Solutions To Maintain Customer Connections

Had A Customer Service Fail? Loyal Customers 6X More Likely To Forgive Mistakes

Does Contactless Retail Represent The Next Generation Of Store Shopping?

Two-Thirds Of Consumers Have Increased Online Shopping Due To COVID-19

10 Ways The ‘Stay-At-Home Economy’ Will Reshape Holiday 2020

2.5X More Shoppers Will Go ‘Online Only’ For Back-To-School Purchases

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