Special Connected Consumer Series 2013






Retail Industry leaders and experts are converging online December 9-12, 2013 for an in-depth webinar series covering the most pressing topics on the minds of retailers as they finalize plans for 2013 and strategize for 2014. Retail TouchPoints is hosting this exclusive four-part series, designed to provide retail executives with the tools and strategies they need to succeed.

Attendees can register for one webinar and attend all four. Presenters will offer their industry-leading perspectives and exclusive research statistics and reports, as well as real-world case study examples to reinforce the strategies they support.





  • Mobile Innovations That Move
    Shoppers To Buy
  • Customer Experience Transformation: 5 Research Findings And 12 Action Items
  • The ABC’s Of Delivering
    Superior Customer Experience
  • Coming Full-Circle: The Store As The Center Of The Omnichannel Shopping Journey
  • Delivering Omnichannel: From The Back-End To The Front-End and Beyond

Brian Kilcourse,
Retail Systems Research

Ernan Roman,
Ernan Roman Direct Marketing

Ken Morris,
Boston Retail Partners

Pam Goodfellow,
Prosper Insights

Larry Freed,


Register Now »

Featured Event

Join the retail community as we come together for three days of strategic sessions, meaningful off-site networking events and interactive learning experiences.



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