What happens at the Retail Innovation Conference stays on…Twitter!
During three days of Store Tours, keynotes and breakout sessions, RIC18 attendees took to social media to share everything they learned from an array of speakers, including Clay Johnson of Walmart, Luke Chatelain of West Elm, Ken Hughes and many more.
The #RIC18 hashtag was booming with great snippets, photos and quotes from the event. Here are some of our favorites:
"You’re going to drill dry holes. You just need to recognize when they happen and move on quickly.” Charlie O’Shea, VP at Moody's Investors Service. “But sometimes when you fail, you don’t fail. You may find that something you explored re-emerges later in a big way.” #RIC18— Laura Davis-Taylor (@laura_d_taylor) May 2, 2018
#RIC18 @KLobaugh of Deloitte: Low-income shoppers actually had $3K less to spend in 2016 than they did in 2017, leading to a massive divide in low-income and high-income spending habits @RetailInnovate pic.twitter.com/k5Z4Nkbh0Z— Glenn Taylor (@GlennJTaylor) May 1, 2018
Think you know Gen Z? @KenHughesIE highlighted this new generation of shoppers during this morning’s #RIC18 keynote, including their top 8 values: freedom, the weconomy, flexibility, instant, expectant, phygital, customize and authenticity. pic.twitter.com/V38i8althD— Klaudia Tirico (@klaudiatirico) May 1, 2018
Customers who purchase across all your channels are far more valuable than single silo customers. Quoted by both @sugarfina’s Rosie O’Neil and @UNTUCKit’s Aaron Sanders #RIC18 @RTouchPoints pic.twitter.com/aafbMuNQ9I— Kelly Sayre (@sayre_kelly) May 2, 2018
Traditional stores need to leverage in-store services & ramp up store associate training to see increased brick and mortar sales, said @BarneysNY @DDRendini at @RTouchPoints #RetailInnovations #RIC18 pic.twitter.com/tdfe7VQtgo— Catherine Schetting Salfino (@CathSalfino) May 2, 2018
“If you want the rewards of creativity and innovation, you have to take the risk. Comfort zones are great, but nothing actually grows there. They’re deserts.” - Ken Hughes, Award-Winning Shopper Behaviouralist @KenHughesIE #RIC18— Bryan Wassel (@BryanWassel) May 1, 2018