PetSmart has deployed the gStore platform from GreyOrange to enhance inventory management and store operations in its nearly 1,700 stores. The SaaS solution includes capabilities for optimizing digital fulfillment by utilizing dynamic pick paths and real-time inventory data for customizable routes.
“gStore benefits our associates and customers alike,” said Greg Fancher, EVP of IT and Chief Information Technology Officer at PetSmart in a statement. “For example, 3D location management, SKU assignment and process flow optimization enables our store associates to locate inventory faster for our customers, resulting in improved customer service experiences. gStore’s capabilities help PetSmart fulfill our vision of providing a world-class omnichannel experience.”
Since its deployment, the gStore platform has helped the retailer reduce the time needed to execute online orders from PetSmart stores. In addition to streamlining digital fulfillment and inventory handling, the platform offers seamless integration with order management systems.
“We’re providing PetSmart with greater inventory visibility, in addition to improved task management, reporting and analytics, exemplifying our commitment to offering innovative solutions to our customers,” said Troy Siwek, gStore General Manager at GreyOrange in a statement.
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