A centuries-old UK department store is getting a 21st century upgrade. Premium retailer House of Fraser purchased 290 Skorpio X3 mobile devices to be deployed in 61 stores across the UK, following an extensive pilot program run in its Glasgow and Bristol stores with Datalogic business partner Capgemini.
“We reviewed a number of options before selecting the Datalogic Skorpio X3 mobile computers to replace the legacy handheld terminals that were operating in our stores across the UK,” said Fred Jefferiss, Commercial Finance Controller at the House of Fraser in a statement. “The ergonomics of the Skorpio X3 product, together with its alphanumeric keypad and large QVGA screen, make operation easy and efficient for all members of our in-store teams.”
The primary function of the mobile computers is to aid and improve price management processes. Paired with a mobile label printer via integrated Bluetooth communications on the Skorpio device, employees can price check items and then print accurate labels on the store floor.
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“The ability to price check and print on the spot enables us to more accurately and efficiently prepare for sale periods and provides our customers with a clear and professional presentation of the item price that minimizes queries and reduces checkout times,” said Jefferiss.
The Skorpio devices incorporate Datalogic’s patented ‘Green Spot’ technology, providing additional visual confirmation when area noise may interfere with audible confirmation of the scanning ‘beep’.
House of Fraser, owned by Nanjing Xinjiekou Department Store Co. Ltd., a leading chain of Chinese department stores, is a British department store group with over 60 stores across the UK and Ireland. It was established in Glasgow, Scotland in 1849 as Arthur and Fraser.
