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Macy’s to Close 14 Underperforming Stores Even as it Touts ‘Bold New Chapter’ Performance

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Macy’s will close 14 underperforming stores in 12 states across the country this year, even as CEO Tony Spring reported stronger performance from Macy’s “Reimagine 125” stores and its luxury banners, Bloomingdale’s and Bluemercury.

“Nearly two years into our Bold New Chapter strategy, the focus of our work remains the same: strengthen our stores, simplify how we operate and invest in the experiences that matter most to our customers,” Spring wrote in a blog post. “Today, that work is centered on disciplined execution and continuous improvement, with strategic investments that are guided by what customers value most.”

Noting that decisions around store closings are “not made lightly,” Spring wrote that “we communicated directly with affected colleagues first and are providing support, including transfer opportunities where available, as well as severance and outplacement resources where applicable.”

The Macy’s stores slated for closure are:

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  • Fox Run, Newington, N.H.
  • Livingston, Livingston, N.J.
  • Marley Station, Glen Burnie, Md.
  • Boulevard, Amherst, N.Y.
  • Crossroads Center, St. Cloud, Minn.
  • Rivertown Crossings, Grandville, Mich.
  • West Valley Mall, Tracy, Calif.
  • Pittsburgh Mills, Tarentum, Pa.
  • La Palmera, Corpus Christi, Texas
  • Northlake Mall, Atlanta
  • Triangle Town Center, Raleigh, N.C.
  • Grossmont, La Mesa, Calif.
  • Interstate, Ramsey, N.J.
  • Budget House, Tukwila, Wash.

“These targeted changes allow us to focus where it will have the greatest impact — reimagining our best stores, enhancing customer service, expanding our luxury business and advancing our supply chain capabilities,” Spring wrote.

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