Honolulu Cookie Company, the multichannel merchant that offers shortbread cookies made in Hawaii, has successfully implemented the cloud-based e-Commerce Enterprise Solution from CORESense.
Honolulu Cookie Company selected the solution to improve e-Commerce operations and manage its growing business. Leveraging flexible design features, the retailer will be able to create a more user-friendly shopping experience across devices.
“We needed a next generation e-Commerce platform that would not only deliver a great shopping experience but also enable us to deliver great service after the sale,” said Jaynel Panquites, e-Commerce Manager at Honolulu Cookie Company. “We selected CORESense because they were able to deliver a robust web site combined with the end-to-end operations management capabilities needed to streamline our operations, enabling us to deliver great customer service.”
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The retail and e-Commerce management offering from CORESense is designed to combine POS, e-Commerce, merchandising, order management and fulfillment, and CRM and marketing into a single, comprehensive solution. Because everything is managed via one web accessible system, Panquites noted that Honolulu Cookie Company has “the real-time view of our business we need to proactively respond to customers and profitably grow our business.”
