Executive ViewPoints

Ad Fraud in a Challenging Economy: Optimizing Digital Advertising to Deliver Real-World Results

As consumer spending dips, retailers and ecommerce businesses are facing a perfect storm that is impacting their digital advertising ROI. They are…

The Holiday Season’s Cybersecurity Crisis: Why Retailers are Under Heightened Pressure

The holiday season presents a lucrative opportunity for online retailers to finish the year on a high note; however, various factors pose…

Revolutionizing Retail Sustainability with Eco-Friendly Innovations

The retail industry stands at a crossroads over concerns about sustainability. The need to adopt eco-friendly practices has become more pressing than…

Organized Retail Crime is on the Rise, but AI Can Stop This Troublesome Trend

Organized retail crime (ORC) has been on the rise recently, with retailers like Nordstrom, Macy’s, and Old Navy falling victim to major…

3 Winning Omnichannel Strategies for Unifying the In-Store and Online Shopping Experiences

Malls have been gathering places for moviegoers, mall walkers and of course shoppers for decades. As consumers turned to ecommerce during the…

What Retailers Can Learn from Grocers About Sustainability

Retailers can no longer ignore consumers’ demand for improved sustainability initiatives. From consumer lawsuits to national news headlines calling out failed eﬀorts…

Experimentation: The Holy Grail for Personalization, but Challenges Lie Ahead

Today’s online shoppers are looking for ecommerce businesses to connect with them on a personal level. By delivering relevant, targeted content and…

Shining a Light on a Growing Ecommerce Threat: Chargeback Fraud

As online commerce continues to surge, chargeback fraud victimizes more and more retailers. Experts report that chargebacks will cost merchants over $100…

Return-To-Office: Why Luxury Retailers Should Refresh Their Clienteling Strategies Along with Their Customers’ Work Wardrobes

Those who said work-from-home was here to stay might be surprised to learn that we are witnessing a shift back to the…

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Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?

2025 Benchmark Survey: How Retailers are Re-Affirming Brand Value Through the In-Store Experience

Hurdles to Healthy Eating: Jonesing for Junk Foods and Price Constraints

Turning Curiosity into Commitment: How Intent-Driven Personalization is Redefining Digital Marketing

Executive ViewPoints

Ad Fraud in a Challenging Economy: Optimizing Digital Advertising to Deliver Real-World Results

The Holiday Season’s Cybersecurity Crisis: Why Retailers are Under Heightened Pressure

Revolutionizing Retail Sustainability with Eco-Friendly Innovations

Organized Retail Crime is on the Rise, but AI Can Stop This Troublesome Trend

3 Winning Omnichannel Strategies for Unifying the In-Store and Online Shopping Experiences

What Retailers Can Learn from Grocers About Sustainability

Experimentation: The Holy Grail for Personalization, but Challenges Lie Ahead

Shining a Light on a Growing Ecommerce Threat: Chargeback Fraud

Return-To-Office: Why Luxury Retailers Should Refresh Their Clienteling Strategies Along with Their Customers’ Work Wardrobes

Unlocking Commerce: The Win-Win of Dynamic Currency Conversion

Canada’s New Supply Chain Bill Creates Obligations for Retailers

Customers are Tired of Empty Shelves, and it’s Time for a Fix

Feature Your Byline

Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?

2025 Benchmark Survey: How Retailers are Re-Affirming Brand Value Through the In-Store Experience

Hurdles to Healthy Eating: Jonesing for Junk Foods and Price Constraints

Turning Curiosity into Commitment: How Intent-Driven Personalization is Redefining Digital Marketing

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