Executive ViewPoints

How Emerging Technology Can Help Call Center Reps Do More

Technology is disrupting almost every industry, and call centers are no exception. And although the most important part of a call center’s…

It’s The Dog Days Of Summer And I’m Already Thinking Of Winter

Like many retailer planners and operators, the August heat doesn’t make me think about cool drinks on sandy beaches. Instead, it brings…

5 Ways Brands Are Mixing Up Their Wholesale Sales Strategies

Last year, as big box stores struggled to keep pace with Amazon and other tech savvy e-Tailers, “the retail apocalypse” was constantly…

Four Strategic Ways Retailers Can Use Location Data Beyond Advertising

It’s widely assumed that location data is collected primarily for the purposes of targeting and advertising — like the time American Eagle…

Cross-Border Competition: Top Three Tips For E-Commerce Global Expansion

Must Compete with Amazon. It’s a mantra for many retailers in today’s day and age. Shifting consumer expectations around e-Commerce have challenged…

What Big Retailers Can Learn From E-Commerce Startups

Technology is a tool. A commodity. But its effect on business models and competition is time relative. Today, no company has an…

9 Sales Tax Tips To Keep Your Small Business Mighty

The Supreme Court’s recent decision in South Dakota v. Wayfair has redefined sales tax, and every business selling online will need to…

How Today’s Game-Changing CIOs Are Driving Retail Results

For years, CIOs were seen as order takers rather than change agents or strategic drivers of company growth. That perception is shifting;…

The Fractional Ownership Of Everything

The “modern” consumer is rethinking the value of ownership. Over the last several years they’ve come to realize that the sharing of…

Top Predictions For AI, Big Data, Pricing By 2025

I’ve been in the retail pricing industry for the past 40 years as an entrepreneur and tech innovator. I wanted to share…

In Today’s Commerce World, There Are Clear Winners And Losers

As physical and digital commerce converge, the brands dominating and thriving in the market are those optimally engaging customers, meeting their expectations…

A Short History Of Location Marketing: Retailers And The Blockchain

I recall having coffee with Asif Khan, the founder of the Location Based Marketing Association in 2014, when he explained how…

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Executive ViewPoints

How Emerging Technology Can Help Call Center Reps Do More

It’s The Dog Days Of Summer And I’m Already Thinking Of Winter

5 Ways Brands Are Mixing Up Their Wholesale Sales Strategies

Four Strategic Ways Retailers Can Use Location Data Beyond Advertising

Cross-Border Competition: Top Three Tips For E-Commerce Global Expansion

What Big Retailers Can Learn From E-Commerce Startups

9 Sales Tax Tips To Keep Your Small Business Mighty

How Today’s Game-Changing CIOs Are Driving Retail Results

The Fractional Ownership Of Everything

Top Predictions For AI, Big Data, Pricing By 2025

In Today’s Commerce World, There Are Clear Winners And Losers

A Short History Of Location Marketing: Retailers And The Blockchain

Feature Your Byline

AI at a Crossroads: Leadership, Ethics, and ROI

Return to Sender: How Organized Retail Crime Rings Exploit Returns, Claims, and Loopholes

Unlock the Secrets to a Profitable Holiday Season

From Data Center to Storefront: How AI + Edge Computing are Transforming Retail

2025 Telecom Retail Trends: AI, Tech, and What Your Peers are Planning Next

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