Executive ViewPoints

Mind The Gap: The Pivotal Point Between Customer Acquisition And Retention

It’s a magical moment that often goes unrecognized: that pivotal point when a person who has never shopped with your brand before…

5 Things Retailers Can Do To Avoid Chargebacks

For decades, EDI has been the standard of how businesses exchange information, documents, and data — to this day it still remains…

Conversational Commerce: Offering The Benefits Of In-Store Shopping Online

The retail landscape continues to shift in recent years as advancements in technology enhance the online shopping experience. The latest trend? Conversational…

How Brands Can Know If 3D Is Right For Them

In 2017, more than 1 trillion photos were captured, mostly on digital devices like smartphones. That’s up from 380 billion just five years before and…

Why Recruitment Is Key To Your Digital Transformation

In previous years, a retailer with an IT team or bespoke software behind it would be seen as something of an oddity,…

Drive Retail Impact This Holiday Season By Deriving Video Intelligence

How Retailers Can Prepare For The Holiday Season With Video Content Analytics Retailers adopting data-driven approaches to business operations and management seek…

The Real Truth: Why Brick-And-Mortar Retailers Fail!

Oh boy, just what we need, another opinion article on why brick-and-mortar retail stores are failing. But perhaps this time the article…

The Future Of Pricing In An Amazon World

With the increase of digitalization, the world changes more and more quickly, and pricing is a key battleground. And when I say that…

Amazon Search Growth Hacks

Search is the heart of Amazon. While some people use Today’s Deals or Shop by Category to navigate the marketplace, the vast…

The Now Economy Is Booming. Is Your Supply Chain Ready?

It’s increasingly evident that the customer experience is driving the retail evolution and continuing to create new challenges for businesses across the…