Trend Watch

NRF 2018 Recap: Positive Economic Forecast, The ROI Of AI, China’s Fast Growth

The National Retail Federation Big Show 2018 is in the rear-view mirror now, but the insights that were shared will make their…

Terry Lundgren, Retail CEOs All Agree: Personalization Is Paramount For 2018

The fourth annual NRF Foundation Gala took place in New York City on Jan. 14, featuring an awards program and formal dinner…

Walmart CEO McMillon Champions Employee Training And Business Transparency

The headlines last week focused on Walmart raising its starting minimum wage to $11 per hour, adding benefits and offering a one-time…

Will Sears Live To See Holiday 2018?

While department stores such as Macy’s, Kohl’s, JCPenney and Nordstrom all generated promising holiday sales numbers, Sears had an abysmal November and…

How Amazon Flexes Its Private Label Muscle

Amazon has a number of powerful assets, from logistics expertise and one-click payments to its quasi-captive audience of Prime members. But one…

NRF Big Show Preview: Editors Pick The ‘Hot’ Sessions

When people call the National Retail Federation’s annual gathering at New York City’s Javits Center the Big Show, they are not exaggerating….

Is Voice The Next Advertising Frontier For Amazon?

Amazon has reportedly been talking with major CPG companies, including Procter & Gamble and Clorox, about introducing digital ads to its Alexa…

Can Department Stores Save Themselves In 2018?

With the 2017 holiday shopping season now in the rear-view mirror, 2018 represents a major “prove it” period for department stores. The…

Study: Outdated Planning Solutions Hamper Customer-Centricity

Retailers know that success in today’s environment requires them to align their systems and organizations around fulfilling customer-led demand. But outdated planning…

Salesforce NYC Event Highlights Personalization In Action

Salesforce took its Dreamforce event on the road, landing at New York City’s Javits Center Dec. 14. The keynotes, presentations and breakout…

Exclusive Q&A: Salesforce Retail SVP On Why AI Is Driving The Future Of Personalization

During its annual Dreamforce event in San Francisco in November, Salesforce doubled down on its mission to help retailers create more immersive…

DHL Adding Workers, Robotics And AR To Support Record Holiday Sales

Ramping up to address a forecasted volume growth between 15% and 40% this holiday season, DHL is hiring an additional 6,000 seasonal…

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