Trend Watch

Can The Toys ‘R’ Us Troubles Teach Valuable Lessons To Other Retailers?

Toys ‘R’ Us appears to be headed for chainwide store closures and liquidation in both the U.S. and the UK, where the…

The Death Of Boring Retail: Exclusive Q&A With Steve Dennis

In this exclusive Q&A, industry expert Steve Dennis shares his predictions and recommendations for retailers struggling to find the best ways to…

How Will Gen Z Reshape Retail?

Given that the oldest members of Gen Z are just now reaching college graduation age (and the youngest are still finger-painting in…

4-Step Survival Guide To Navigating The Online-Offline Grocery Convergence

The Amazon–Whole Foods deal made a splash that put every U.S. grocer on notice. In response, other grocery powerhouses — including Walmart,…

E-Commerce Chargeback Costs Reach $40 Billion Per Year

Chargebacks, chargeback fraud and expenses related to managing them cost e-Commerce merchants $40 billion per year, according to Chargebacks 911. Retailers are…

How Innovative Solutions Close The Store-Online Gap For Home Depot, Z Gallerie And Best Buy

It’s been a persistent retail challenge to connect consumers’ online and offline experiences. The ascent of mobile has made this challenge even…

Exclusive Q&A: Is The AI Buzz More Hype Than Reality For Retail?

Artificial intelligence (AI) and machine learning were the blazing-hot buzzwords at the NRF Big Show in January 2018. But at least one…

Should Retailers Prioritize Workforce AI Investments?

Artificial intelligence (AI) was the hot topic at the 2018 NRF Big Show. Big-name retailers, including eBay and 1-800-FLOWERS.COM shared success stories;…

Never Too Late: 69% Of Super Bowl Viewers Shop Two Days Prior To The Big Game

Before the New England Patriots and Philadelphia Eagles square off in Super Bowl LII in Minneapolis on Feb. 4, retailers had better…

Does The 5.5% Holiday Sales Increase Signal A 2018 Retail Rebound?

While 2017 was arguably a year of turmoil for retailers, the industry managed to end on a high note: $691.6 billion in…

NRF 2018: Retail Personalization Reaches A Crossroads

The National Retail Federation Big Show jammed the Javits Center with people, technology and excitement from January 14 to 16, and Retail…

NRF 2018 Recap: Positive Economic Forecast, The ROI Of AI, China’s Fast Growth

The National Retail Federation Big Show 2018 is in the rear-view mirror now, but the insights that were shared will make their…

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