Executive ViewPoints

How to Upgrade Stale Customer Experiences

Customer experience and employee experience live in two different acronyms, CX and EX. That’s a problem. It means your organization is set…

Beyond Background Checks: Adding Identity Verification to Your Hiring Process to Better Address Fraud Risk

It’s no secret: The retail industry is in hiring mode. In addition to filling gaps left from the pandemic shutdown, retailers are…

Don’t let your DTC get in between you and your customers

Over the last few years, brands have been digitally transforming themselves to become more customer-centric. A big part of that effort has…

Opinion: How Experiments Influence Customer Decisions in a Digital-First World

As businesses aim to adapt and sharpen their skills in the digital-first world, they need new abilities to create business success. As…

How Retailers Can Build ‘Forgivability’ to Survive a Cyberattack

Ecommerce fraud exploded during the COVID-19 pandemic as online shopping gave cybercriminals more targets. The average volume of successful monthly fraud attacks…

Exploring the Relationship Between Brands, Retailers and Agencies

The digital transformation accelerated during COVID changed the way we live, work and play. As consumers adopted more and more digital technologies…

The Profitability Challenge: Why SKU-Level Visibility Matters

My days as a merchant are long over, yet I remain a retailer at heart. Having spent many moons in retail, with…

The Effects of Amazon’s Inventory Restrictions on Third-Party Sellers

The new Amazon inventory limitations (known as ASIN limitations) that came into effect in 2020, and the cumulative changes to ASIN limits…

Supercharge Your Holiday Pricing with AI-powered Data Science

Under any circumstances, the holiday season is a do-or-die time for retailers across virtually every segment. In 2021, the stakes are even…

Five Key Advantages Scheduling Technologies Will Bring to The Retail Industry

With the growing trend of online shopping over the last year, many people are questioning how the retail industry can survive going…

Luxury Brands Need an Effective Digital Content Strategy

COVID has driven a fundamental change in consumer shopping behavior over the last year. Customers now expect different types of experiences, particularly…

Technology Paves the Way in Defining and Measuring the Impact of Corporate Giving

In recent years, employees, consumers and investors have become increasingly vocal about their expectations of the retail companies they work for, purchase…

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Executive ViewPoints

How to Upgrade Stale Customer Experiences

Beyond Background Checks: Adding Identity Verification to Your Hiring Process to Better Address Fraud Risk

Don’t let your DTC get in between you and your customers

Opinion: How Experiments Influence Customer Decisions in a Digital-First World

How Retailers Can Build ‘Forgivability’ to Survive a Cyberattack

Exploring the Relationship Between Brands, Retailers and Agencies

The Profitability Challenge: Why SKU-Level Visibility Matters

The Effects of Amazon’s Inventory Restrictions on Third-Party Sellers

Supercharge Your Holiday Pricing with AI-powered Data Science

Five Key Advantages Scheduling Technologies Will Bring to The Retail Industry

Luxury Brands Need an Effective Digital Content Strategy

Technology Paves the Way in Defining and Measuring the Impact of Corporate Giving

Feature Your Byline

From Data Center to Storefront: How AI + Edge Computing are Transforming Retail

2025 Telecom Retail Trends: AI, Tech, and What Your Peers are Planning Next

2025 Unified Commerce Benchmark for Specialty Retail

Transform Your Retail Workforce with Generative AI

Specialty Retail Under Siege: The Escalating Cyber Threat Landscape

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