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Warby Parker Sunsets the Offering that Made its Name — Home Try-On

tm:rw Aims to Fix the Broken Tech Retail Experience with New ‘Sensorial’ Store

Listen Now: What $24 Billion in Prime Day Spending Tells Us About H2

Tariff Ripple Effects: Businesses Take Profitability Hit as Stressed Consumers Buy Less

3 Questions with Veteran Marketer Sarah Crockett: Connecting with Consumers in Times of Turbulence

Exclusive: Faire Surpasses 100K Members as Indie Retailers Seek Out Value, Variety

Executive ViewPoints

Taking Your CSR Plans from ‘Good Intentions’ to Tangible Action

A previous blog explored Corporate Social Responsibility (CSR) and the high importance both shoppers and employees put on the ability to align…

Don’t Get Scammed by a Grifter: How to Avoid and Manage Gift Card Fraud

Fraud and gift cards go hand in hand. Since their inception in 1930, many have been caught up in scams or fraud,…

Risky and Rewarding: When Cannabis Businesses Go into Retail Spaces

In some parts of the country, the demand for cannabis extraction, distribution and retail dispensaries has outpaced supply. This has created opportunity…

4 Tips for Staying Ahead of Retail Competitors

As M+A activity continues, convenience retailers are experiencing increased pressure to maintain market share. That pressure is driving technological advancements and innovation…

We Don’t Need to Wait for 2050: How CPG Brands and Retailers Can Take Climate Action Today

In the months leading up to the recent UN Food Systems Summit and COP26 UN climate talks in Glasgow, numerous leading CPG…

What all Retailers Should Know About Outsourcing Customer Service

As your business grows, so too will the customer support tickets, making it critically important that you scale your support team alongside…

Why CSR Matters To Your Business

“The greatest threat to our planet is the belief that someone else will save it.” – Robert Swan, OBE New data from…

Where are you on the Journey to Real-Time Personalization?

We’re well past the point of personalized consumer experiences simply being “nice to have.” Consumers don’t just want personalized experiences — they…

Location Data is a Must for Site Selection

A willingness to adapt to new challenges comes part and parcel with the success of any business operation, but the COVID-19 pandemic…

What Recommerce can Teach Retailers About New Consumer Behaviors and Future-Proofing Sales

As retailers have struggled to navigate changes in consumer behavior and economic uncertainty brought on by the pandemic, one area has seen…

It’s Time Retailers Give Customers What They Want: Online Shopping Without Passwords

As early as February 2021, industry analysts predicted the year’s holiday ecommerce sales would climb to $206.88 billion, accounting for a record…

How to Adopt Retail CRM for the First Time without Disappointment

In 2021, CRM is one of the most widely used types of software for businesses. Almost all companies with more than 10…

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