Executive ViewPoints

Supply Chain Digitalization Challenges that Every Retailer Faces and how to Mitigate Them

The supply chain industry has changed a lot over the past couple of years. As the demand for digitalization grows in the…

The Ongoing Battle to Protect Consumer Payment Card Data

Buying goods online is second nature to most of us. Using our payment card whilst we shop online rarely gives us pause,…

Role of Knowledge Management in the Retail Customer Experience Scenario

Retail is one of the largest sectors in the world, with a retail sales forecast of $30.3 trillion in 2023. In a…

Automation: The Driving Force Behind Warehouse Management Growth

A growing retail and ecommerce business can turn an efficient process into a multi-step nightmare with inaccurate purchasing, order fulfillment and returns…

The Customer is Always Right: Why Programmable Voice is a Key Component of Digital Retail

Retail companies looking to digitally transform don’t need to fix what isn’t broken. Instead, these brands need to meet customers where they…

The Rise of Omnichannel Fulfillment: Dynamic Fulfillment Networks Create Opportunities for Brands

Retailers know that despite high inflation and a volatile economy, consumer expectations are at an all-time high. Research shows that the majority…

Three Strategies to Employ in 2023 to Boost Retail Profitability in Spite of Inflation and Economic Uncertainty

The post-COVID-19 retail recovery hasn’t quite gone according to plan. However, during the height of the global pandemic, brands showed that they’re…

Retail Pricing is a Science – Not an Art

For many innovative, forward-looking brands, the pandemic was a catalyst for change. Now, these smart-to-market brands are taking this time of fluctuating…

The Growth of Ecommerce in Asia and What to Expect in 2023

As Asia’s ecommerce market continues to grow at an explosive rate, businesses must be prepared to adapt and take advantage of the…

Serious Counterfeiting Requires a Serious, Intelligence-Led Response

Every day, more brands fall victim to industrialized counterfeiting. According to the United Nations Commission on Crime Prevention and Criminal Justice, counterfeiting…