Executive ViewPoints

Customers Care About Sustainability, so Show them how Ecommerce Delivers

Customer experience (CX) strategies often focus on using technology to improve steps in the customer journey, but CX can also be about…

Addressing New Challenges in Managing Retail and Service Employees Post-Pandemic

The COVID-19 pandemic brought more changes to the retail and related service sectors than any other event in recent memory. These situations…

How is AR/3D Technology Driving Next-Gen Ecommerce Best Practices?

Retailers that prioritize ecommerce recognize that the end-to-end user experience is more important than ever. Consumers expect convenient, interactive shopping experiences, from…

Reaching Gen Z and Millennials: What Brands Need to Know About Creator Guided Shopping

Creator-guided shopping is booming, with no signs of slowing down. With U.S. retail social commerce projected to reach $80 billion by 2025,…

Overcoming Labor Shortages in Logistics with Robotics and Automation to Deliver on Market Expectations

For years, fashion retailers have faced mounting pressures from both customers and employees to evolve. Considering the holistic logistics industry, and within…

Closed-Loop Measurement is what Makes Commerce Media Stand Out

In the age of commerce media, closed-loop measurement (CLM) has emerged as a powerful tool for marketers and retailers looking to engage…

Top 3 Ways Data will Impact Convenience Retailers in 2023

Although the convenience industry has experienced an accelerated phase of consolidation globally, many U.S. retailers have been immune to that trend. Thanks…

A New Era of Commerce: How Retailers of all Sizes can Win in 2023 and Beyond

Shopping is everywhere. There are seemingly endless opportunities to shop — or be inspired to shop — in both the physical and…

Three Lessons Grocers can Learn from Specialty Retailers

Five years ago, the retail experiences we see in stores today would have been unrecognizable. With accelerated customer expectations forcing retailers to…

The Benefits of Prepaid Top-Up Cards for Big Brands

In recent years, the financial landscape has changed dramatically with new economic challenges making it increasingly difficult for consumers to commit to…