Executive ViewPoints

Exclusive Q&A With JRNI CEO: Balance Is The Key To Physical-Digital Alignment

Today, getting the store experience right often depends on having a great e-Commerce experience to match, and vice versa. This means retailers…

Upgrade Your Marketing For A Better Consumer Experience

Consumer promotions and engagement (CPE) tactics, such as displays, coupons, gifts or other incentives designed to influence a purchase decision at the…

Plan On Paying Tax On More Gifts This Season

(Pictured: Left: Dustin Jensen, Right: Robert Peters) Since June of 2018, the tax world has been saturated with speculation and news about…

Giving Customers Choice: The Power Of Personalized Delivery In The Age of Amazon

The past five years have paved the way for a new age of retail — where stores have become omnichannel-driven showrooms, checkout…

Does AI Improve Retail And Help Increase Sales?

In the past few years, technological advancements took some very interesting turns across industries, including some undeniable improvements with its implementation in…

Building Better Customer Relationships Through Buyer Personas

The buying process is rarely linear. It’s hard enough to gauge market trends or supply and demand, much less the personalities of…

The Potential Role For Intelligent Agents In Retail

The retail sector has evolved dramatically in the last decade. This has been largely driven by continuously improving mobile device hardware and…

Solving Omnichannel Fulfillment Challenges With Always-On Cognitive Automation

As digital natives continue to push the boundaries of convenience, traditional brick-and-mortar retailers have turned to omnichannel fulfillment as a mechanism to…

How AI Helps Retailers Stay Relevant And Improve Sales

According to 2018 statistics, an estimated 1.8 billion people worldwide purchased online goods. 2018 also saw global e-retail sales amounting to $2.8…