Executive ViewPoints

Beauty Is More Than Skin Deep In The COVID Era

The health and beauty sector is a bright spot in the otherwise struggling retail landscape — and industry leaders are trying to…

How Brands And Retailers Can Adapt To Consumer Behavior Shifts For The Long Haul Amid COVID-19

In under two months, the adoption and usage of e-Commerce reached 2022 projections, with 90% of consumers changing their shopping behavior by…

Discounting Isn’t The Way Through COVID-19 — And Other Retail Truths

The global pandemic has impacted every person, brand and industry. As businesses, in particular retailers, adjust to this new normal, they should…

What Does The Post-Lockdown In-Store Experience Look Like?

The COVID-19 pandemic has fundamentally altered the way we live, work and spend in ways we couldn’t have imagined prior to the…

If You Want Real Customer Loyalty, Don’t Pay For It — Sell It

We’ve been talking about the imminent retail apocalypse for some time now. But with the unprecedented spread of COVID-19, it’s finally here….

DTC Brands Are Built On Solid Fundamentals, Not Disruptive Magic

The rise of direct-to-consumer (DTC) brands has profoundly reshaped nearly every industry over the past decade. As a result, this designation of…

How Essential Retailers Will Adapt And Scale To Better Serve Customers Post-COVID-19

COVID-19 has sent shockwaves across retail businesses and the entire ecosystem that supports the industry — employees, suppliers, landlords, cleaning crews and…

E-Commerce Runs On Data Powered By AI

For e-Commerce businesses, AI adoption is no longer optional — it’s a necessary step toward streamlined operations and market competitiveness. And while…

How Retailers Can Prepare For Returns Shifts And Spikes Due To COVID-19

In the midst of the COVID-19 pandemic, retailers face unique pressures: brick-and-mortar stores are closed, consumer spending has declined and supply chains…