Blog Posts

Five Golden Taxes Of The Holidays

By Gail Cole, Avalara December brings retailers plenty of holiday cheer, but it can also bring plenty of stress. After all, the…

Will The Net Neutrality Repeal Launch A Real Retail Apocalypse?

The Federal Communication Commission (FCC) vote last week to repeal net neutrality, which essentially requires Internet Service Providers (ISPs) to treat all…

Retail 2008 To 2018: A Decade Of Revolutionizing The ‘How’ Of Customer Engagement

By Debbie Hauss, Editor-In-Chief I’ve been covering the retail industry for a long time. In one of my first jobs out of…

In-Store WiFi: Retailers’ Competitive Advantage

By Sam Darwish, Skinny IT Customers today are intertwined with digital ecosystems. From Gen Z to Baby Boomers, every demographic segment is…

Preventing Return Fraud During The Holiday Season And Beyond

By Kristin Secreto, InComm Product Control As a retailer, you know all too well the doubled-edge sword of the holiday season. It’s…

Breaking Barriers Along The Path To Purchase

By Matthew Tilley, MaxPoint The future of retail is becoming increasingly hard to predict. It is clear that online, mobile and offline…

Should Struggling Retailers Gift Execs With Massive Holiday Bonuses?

Last week, Toys ‘R’ Us won U.S. bankruptcy court approval to pay its top 17 executives $14 million in incentive bonuses. …

Why I Love Self-Service (And Could Learn To Love Chatbots)

By Adam Blair, Executive Editor It’s ironic that I write about technology because in many ways I am the quintessential late adopter….

Small Space, Big Impact: Why Retailers Are Downsizing Physical Stores

By Bobbi Leach, FuturePay We’ve heard it all before: “brick-and-mortar is dying.” But retailers are flipping the script on finding value in…

Patagonia’s Bold Political Stand Shows Why Retail Is More Than Sales

By Glenn Taylor, Senior Editor I’ll admit that outside of skimming through a few tweets, I wasn’t too tuned in on the…

Is Europe A Practical Model For How U.S. Retailers Should Treat Employees?

It’s no secret that retailers and their employees have a history of rocky relationships in the U.S. A recent New York Times…

How Facial Recognition Tech Will Lead To More In-Store Intelligence

By Andrew Park, InMoment Companies say converting more leads to customers will be their top priority over the next year, according to…

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Blog Posts

Five Golden Taxes Of The Holidays

Will The Net Neutrality Repeal Launch A Real Retail Apocalypse?

Retail 2008 To 2018: A Decade Of Revolutionizing The ‘How’ Of Customer Engagement

In-Store WiFi: Retailers’ Competitive Advantage

Preventing Return Fraud During The Holiday Season And Beyond

Breaking Barriers Along The Path To Purchase

Should Struggling Retailers Gift Execs With Massive Holiday Bonuses?

Why I Love Self-Service (And Could Learn To Love Chatbots)

Small Space, Big Impact: Why Retailers Are Downsizing Physical Stores

Is Europe A Practical Model For How U.S. Retailers Should Treat Employees?

How Facial Recognition Tech Will Lead To More In-Store Intelligence

Return to Sender: How Organized Retail Crime Rings Exploit Returns, Claims, and Loopholes

Unlock the Secrets to a Profitable Holiday Season

From Data Center to Storefront: How AI + Edge Computing are Transforming Retail

2025 Telecom Retail Trends: AI, Tech, and What Your Peers are Planning Next

2025 Unified Commerce Benchmark for Specialty Retail

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