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Visit our groups on LinkedIn to discuss and discover more topics in the retail space.
Retail TouchPoints
Our goal is to be a resource for both readers and marketers and provide a quality experience for both. In order to continue to build a community around improving the customer experience, we plan to build and present new research, articles and thought leadership topics that will best serve the industry.
And finally for marketers, we will utilize Web 2.0 technologies—including webinars, white papers, e-newsletters, and e-books— to provide new and different ways to connect with customers and prospects that is both measurable and actionable.
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Insiders spanning the e-commerce and brick & mortar retail worlds connect to share best practices on providing a seamless customer experience as well driving traffic and increasing conversion rates across all distribution channels.
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This group focuses on the experience provided to a customer in the retail industry.
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This group focuses on the customers of the retail industry and the incentives that can make a customer feel appreciated.
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Thought leaders in the Retail Store Operations space use this group to share the latest cutting edge strategies retailers are using to drive workforce optimization, headquarters to store communication and also improve customer satisfaction levels through improved service.
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Thought leaders in the retail/consumer products sectors use this group to share best practices and solutions for customer engagement, as well as trends in loyalty and retention.
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