Walgreens Deploys Handheld Devices To Bridge Digital And Store Experiences

Walgreens’ chainwide deployment of Zebra handheld devices to its associates provides them with new tools to personalize customer interactions and enhance store operations. Walgreens’ VP Special Projects Andrea Farris reveals how the associate experience mirrors the customer-facing Walgreens app and gives associates access to inventory and product data to improve interactions with shoppers.


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