Workforce & Scheduling

REI Shutters Experiences Business that was Losing Millions Annually, Cuts 400+ Jobs

After 40 years of providing adventure travel, day tours and classes, outdoors retail co-op REI will shut down its Experiences business, which…

Embracing Unleadership: How Letting go can Propel Your Business to Success

Leadership isn’t confined to titles or roles — it’s something we all practice daily, often without even realizing it. Whether deciding how…

JCPenney Joins SPARC Group to Form Catalyst Brands

JCPenney and SPARC Group, which holds a portfolio of brands including Aéropostale, Brooks Brothers, Eddie Bauer, Lucky Brand and Nautica, have formed…

Revolutionizing Retail: How Ergonomic Robots Enhance Shopping Experiences

Robots and automated technology are becoming a typical feature in the retail industry, with robots streamlining operations, reducing costs and improving customer…

In 2025, Changing Consumer Demand will Reshape the Supply Chain

According to Gartner, more than three-quarters of supply chain leaders are being asked to improve their customer experience (CX) strategies. A customer-centric…

CFPB Sues Walmart for Illegal Payment Practices that Allegedly Cost Drivers $10 Million

The Consumer Financial Protection Bureau (CFPB) has sued Walmart and Branch Messenger, alleging that the partners forced the third-party delivery drivers in…

Costco Bucks the Anti-DEI Trend

Costco’s board of directors has unanimously rejected a shareholder proposal to conduct a study of the retailer’s diversity, equity and inclusion (DEI)…

How Jointly Leverages AI and Journaling App Data to Fine-Tune Cannabis Product Recommendations

Given that different cannabis products can produce a wide range of effects among consumers, one of the biggest challenges facing cannabis retailers…

Daiso Kicks Off 2025 with 11 Store Openings in Western States

Japan-based Daiso is ringing in the new year with a total of 11 store openings five states. The retailer, which offers a…

Inside JCPenney’s Transformation: A Data-Driven Vision and Future-Ready Tech Stack

Editor’s Note: As 2024 comes to an end, we’re highlighting some of our most-read content of the year. We look forward to…

UPDATE: Amazon Settles with OSHA on Ergonomics Complaints, Other Warehouse Safety Investigations Continue

[Update as of Dec. 27, 2024] The U.S. Department of Labor’s Occupational Safety and Health Administration (OSHA) has entered a corporate-wide settlement…

UPDATE: Starbucks Strikes Expand to a Dozen Cities, with Escalations Planned Through Christmas Eve

[Update as of Dec. 23, 2024] The barista strikes at Starbucks locations have spread to a dozen cities, according to the Starbucks…

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.

Workforce & Scheduling

REI Shutters Experiences Business that was Losing Millions Annually, Cuts 400+ Jobs

Embracing Unleadership: How Letting go can Propel Your Business to Success

JCPenney Joins SPARC Group to Form Catalyst Brands

Revolutionizing Retail: How Ergonomic Robots Enhance Shopping Experiences

In 2025, Changing Consumer Demand will Reshape the Supply Chain

CFPB Sues Walmart for Illegal Payment Practices that Allegedly Cost Drivers $10 Million

Costco Bucks the Anti-DEI Trend

How Jointly Leverages AI and Journaling App Data to Fine-Tune Cannabis Product Recommendations

Daiso Kicks Off 2025 with 11 Store Openings in Western States

Inside JCPenney’s Transformation: A Data-Driven Vision and Future-Ready Tech Stack

UPDATE: Amazon Settles with OSHA on Ergonomics Complaints, Other Warehouse Safety Investigations Continue

UPDATE: Starbucks Strikes Expand to a Dozen Cities, with Escalations Planned Through Christmas Eve

From Data Center to Storefront: How AI + Edge Computing are Transforming Retail

2025 Telecom Retail Trends: AI, Tech, and What Your Peers are Planning Next

2025 Unified Commerce Benchmark for Specialty Retail

Transform Your Retail Workforce with Generative AI

Specialty Retail Under Siege: The Escalating Cyber Threat Landscape

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