Store Operations

UPDATE: Walmart Raises Store Managers’ Compensation, Initiates Stock Split to Keep Shares Accessible

Update from 2/1/2024: Walmart also announced that it will conduct a 3:1 split of outstanding shares of its common stock in part…

Retailers Look to AI as They Grapple with ‘Pricing Game of Chicken’

Even though inflation has been easing in recent months, a majority (70%) of retail CFOs say they plan to raise prices in…

Six Principles for Redefining Retail with Responsible AI

Generative AI (Gen AI) has brought about a seismic shift that’s reshaping customer interactions and business operations. As retailers ride the AI…

Retailers Increasingly Turning to Third-Party Resources to Handle Fulfillment

Store-based fulfillment of customer orders got an enormous boost during the COVID pandemic, when both curbside pickup and delivery offerings became survival…

Challenging the Way Retailers Think About Traffic Counting

I’m sure you’ve heard the expressions, “what goes around comes around,” and “what’s old is new again.” These are certainly applicable to…

Chevron ExtraMile Tests AI Assistants, Dynamic Content in 3 Stores

Three Chevron ExtraMile convenience stores are implementing dynamic merchandising, social media content and AI-powered sommeliers as part of a pilot program with…

Skechers Selects Inventory and Planning Decision Support Solution

Skechers will deploy the Digital Brain platform from o9 Solutions to enhance support for its planning and decision-making across its North America…

Best Buy Canada to Operate 165 Small-Format Bell Canada Stores Under Renamed Banner

Best Buy Canada has partnered with Bell Canada to operate 165 stores in malls and smaller and mid-sized communities across the country….

Tech, Talent, and Partner Innovation is the Secret Sauce for Retailers to Stay Competitive

Put mildly, it has been a challenging few years for retailers. A historic pandemic with a double-whammy of supply chain and staffing…

Samsonite Rolls Out Mobile-Driven Point-of-Service Across Europe

Samsonite has implemented a new mobile-driven experience across its European stores, powered by Oracle Retail Xstore Point of Service and implemented by…

Target Names New COO, Divvies Up Merchandising Responsibilities

Target has tapped Michael Fiddelke, who has served as the retailer’s CFO since November 2019, to add the COO role to his…

Kroger, Albertsons Delay Merger Timeline to August as They Negotiate with Regulators

The planned $24.6 billion merger of supermarket giants Kroger and Albertsons has faced pushback from federal regulators, state Attorneys General and labor…

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