Paradies Lagardère Piloting ‘Scan, Pay & Go’ Tech in U.S. Airports

Airport retailer Paradies Lagardère is testing a contactless checkout experience in several U.S. airport locations, using the “Scan, Pay & Go” technology from MishiPay. The retailer is the first to introduce MishiPay’s checkout solution in the U.S. market with successful pilots at its Univision travel essentials store in the Fort Lauderdale-Hollywood International Airport and the Charlotte News and Gift store in the Charlotte Douglas International Airport.

Paradies Lagardère operates more than 950 stores and restaurants in 100 airports.

The technology is designed to be entirely contactless and frictionless, requiring no additional infrastructure to capture customer engagement and sales. Using their own mobile devices, travelers select the items they want, scan the barcodes, pay and go — without the need to interact with staff or wait in line at a register.

“We are thrilled to partner with MishiPay to deliver this next generation service that will further enhance our customer’s experience in our airport retail stores,” said Gregg Paradies, President and CEO of Paradies Lagardère in a statement. “Early results from our pilots at Fort Lauderdale-Hollywood International Airport and Charlotte Douglas International Airport show that travelers are embracing this user-friendly service.”


Paradies Lagardère’s launch of MishiPay complements deployments designed to increase convenience, including self-checkout kiosks that debuted in late 2019 at The Goods@ATL store at Hartsfield-Jackson Atlanta International Airport and fast-pay options such as Apple Pay and Google Pay. Additionally, Paradies Lagardère’s Dining Division recently expanded its partnership with Servy, formerly Grab, the airport ecommerce platform that incorporates omnichannel guest service technology at quick-service and full-service restaurants, such as pre-ordering, pre-payment, at-table ordering and virtual kiosks.

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