Payments

Ikea Adopts Single Fintech Platform for Global Payments and Data-Gathering

Inter Ikea Group, parent company of furniture retailer Ikea, has entered a global partnership with payments platform Adyen. Using the solution provider’s…

Salesforce Forecast: Global Holiday Sales to Reach $1.19 Trillion, Up 2% YoY

Value-seeking consumers trading down, strategically waiting for discounts and choosing low-cost Chinese shopping apps will soften holiday sales growth to 2% year…

Extended Back-to-School Season Spotlights Need for Tactical Markdowns

As with many other retail sales “seasons,” formerly hard-and-fast dates about when back-to-school (BTS) selling starts — and perhaps more importantly, when…

Artificial Intelligence in Retail Payments: On the Way to Enhance Every Transaction

Economic volatility and the ongoing impacts of the pandemic have challenged consumer loyalty to brands and retailers over the past few years….

Macy’s Expands Media Network with Post-Purchase Offers

Macy’s has partnered with Rokt to provide shoppers with post-purchase offers via non-endemic ads delivered during the checkout and transaction experience. The…

Sainsbury’s Upgrades POS with Mobility, Personalized Promotions

Sainsbury’s will upgrade 22,500 checkouts across its supermarkets, convenience stores and fuel stations with cloud-based POS and analytics solutions from NCR Voyix….

From Frustration to Loyalty: How One Retailer Increased NPS by 70% with Customer-Controlled Substitutions

Have you ever unpacked your grocery order, excited to make a recipe, only to find a weird substitute for a key ingredient?…

Michaels Expands Delivery Options via DoorDash and Uber Eats

Michaels will expand same-day delivery from its 1,200+ stores through new partnerships with DoorDash and Uber Eats. The arts and crafts retailer…

Striking the Balance Between Fraud Prevention and Seamless Customer Experiences

The rise in digital purchases has created both opportunities and challenges for retailers. Today, nearly two-thirds of adult consumers globally use digital…

New Returns Platforms Promises Customers Instant Refunds

Reshop, a platform that provides instant refunds (not store credit) to shoppers returning items from participating retailers, has debuted with retailer partners…

H Mart Upgrades Ecommerce CX with Real-Time Inventory Availability

Asian-American supermarket chain H Mart has migrated from a legacy commerce platform to VTEX, an upgrade that allows the retailer to leverage…

Target Rips Up Paper Checks as Payment Method

Citing “extremely low volumes” of customers using personal checks, Target will stop accepting checks for in-store payments on July 15, 2024, as…

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