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Century 21 to Relaunch with Enhanced Ecommerce and Fulfillment Capabilities

Century 21 to Relaunch with Enhanced Ecommerce and Fulfillment Capabilities
Century 21's downtown Manhattan location, September 2016

Beloved New York City off-price department store Century 21 has partnered with logistics provider Fillogic ahead of its spring 2023 relaunch. The NYC-headquartered Fillogic will support the retailer through ecommerce and store-based fulfillment, reverse logistics and returns, forward-staging of inventory and final-mile delivery.

Century 21 also will utilize one of Fillogic’s micrologistics hubs that has been converted from a retail space. The space will allow the retailer to stage inventory, satisfy merchandise pickup and delivery and fulfill store-based and ecommerce orders.

“[Fillogic is] helping us relaunch the Century 21 brand with store and ecommerce fulfillment, returns and inventory management services as well as ecommerce delivery, which enables us to meet the needs of today’s consumer,” said Raymond Gindi, CEO of Century 21 in a statement. “Plus, it reunites us with a number of our former colleagues whom we know will get the job done up to or exceeding our expectations.”

The 60-year-old retailer filed for Chapter 11 bankruptcy in September 2020 and shuttered its 13 locations across New York, New Jersey, Pennsylvania and Florida, including its downtown Manhattan flagship. At the time of the filing, Gindi said that the retailer was unable to recover from COVID-19 challenges due to insurers denying payment for approximately $175 million in losses.

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“As New Yorkers, we are not only excited to see Century 21 returning to its flagship location, but we are honored to be a part of their resurgence,” said Bill Thayer, CEO of Fillogic in a statement. “Through the partnership, we’ll help ensure that Century 21 is able to meet the modern customer’s expectations, from two-day delivery and in-store merchandise pickup to easy returns of online purchases and more.”

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