Loyalty

Lego Boosts Sales And Brand Loyalty With Revamped Marketing Strategy

To successfully sell products and cement long-term loyalty, retailers need to deliver a brand story, excellent customer service and ongoing support. Faced…

Using Omnichannel Tactics To Cement Customer Loyalty

Following is Part 2 of the two-part report, titled: Customer Loyalty In 2013 And Beyond. In this article, customer loyalty experts and…

Gift Card Purchase And Use Is On The Rise

Most consumers (91.4%) plan to give one to three gift cards as gifts in the next three months, according to a survey…

Retailers Seek To Differentiate, Customize Loyalty Programs

Following is Part 1 of the two-part report, titled: Customer Loyalty In 2013 And Beyond. In this article, customer loyalty experts…

Webinar: Scentiments.com CEO Shares Insights On Customer-Centric Marketing

Customer-centric marketing is critical for retailers in search of new ways to engage with today’s savvy consumers. Every part of the retailer-to-consumer…

Social Gifting Helps Retailers Boost Sales And Integrate Channels

Following is Part 3 of the Retail TouchPoints series, titled: Next-Generation Social Media. This section focuses on emerging social gifting solutions…

Leading Retailers Implement Cutting-Edge Social Strategies

Following is Part 2 of the Retail TouchPoints series, titled: Next-Generation Social Media. This section spotlights three retailers that are embracing…

Keeping Pace With Next-Generation Social Media

Following is Part 1 of the Retail TouchPoints series, titled: Next-Generation Social Media. This section discusses the rise of Pinterest and Instagram, as well as…

Using Social Media To Translate “Posts” Into Profits

In a webinar aired live today, executives from Microsoft Dynamics and Junction Solutions shared the latest trends and strategies for retailers looking…

Innovation Labs Strengthen Retailer-Consumer Connections

Many traditional retailers are still grappling with ways to appeal to omnichannel shoppers who are researching and buying from their tablets and…

Gilt Groupe Boosts Customer Satisfaction With Cross-Channel Service Tools

Online shoppers can browse and buy conveniently from the comfort of their homes. But when consumers have questions or concerns during their…

Gander Mountain Deploys Omnichannel Solutions From Manhattan Associates

Gander Mountain, an outdoors products and accessories retailer, is making an omnichannel transformation. To enable this transition, the retailer has selected Enterprise…

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Loyalty

Lego Boosts Sales And Brand Loyalty With Revamped Marketing Strategy

Using Omnichannel Tactics To Cement Customer Loyalty

Gift Card Purchase And Use Is On The Rise

Retailers Seek To Differentiate, Customize Loyalty Programs

Webinar: Scentiments.com CEO Shares Insights On Customer-Centric Marketing

Keeping Pace With Next-Generation Social Media

Innovation Labs Strengthen Retailer-Consumer Connections

Gander Mountain Deploys Omnichannel Solutions From Manhattan Associates

Ready Your Brand: Leveraging Composable Architecture and AI to Scale and Simplify Digital Content

The Next Era of AI: Combining Consumer, Associate and Workforce Management Tools for a Cohesive In-Store Experience

Accelerating Your Growth: Why Automating Tax andCompliance Solutions Are the “Hidden Heroes” of Expansion

Case Study: Sony BRAVIA Professional Displays Power Stella McCartney’s Global Store Digital Signage

Multimodal Commerce: New Era of Online Shopping

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