Loyalty

Bed Bath & Beyond Rolls Out Same-Day Delivery with Shipt and Instacart

In anticipation of customer demand for more and faster delivery options during the holidays, Bed Bath & Beyond has launched multiple options…

QuickChek Rolls Out Tiered Loyalty Program With Emphasis On Repeat Visits

QuickChek, a convenience store operator with 160 locations in New Jersey and New York, has launched the QuickChek Rewards loyalty program. The…

Kohl’s Upgrades Loyalty Program With Kohl’s Cash Tie-In

After a successful pilot in 13 markets, Kohl’s is introducing its new, simplified customer loyalty program nationally. Kohl’s Rewards builds on the…

What Can Retailers Do To Regain Customer Trust?

As many non-essential businesses such as consumer retail locations start to reopen, it’s more important than ever that they improve and optimize…

Thinking Outside the Box: The Role Of The Customer Service Representative

Retailers today are experiencing a massive transformation in how customers are shopping. In fact, North American e-Commerce sales have seen an impressive…

After Summer Sale Comes Amazon Prime Day — Retailers Must Prepare

One of the more jaw-dropping retail statistics of the past few months is the more than 400% increase in Walmart shopping app…

Stop & Shop Launches Branded E-Commerce Platform, Retires Peapod Name

In an effort to create a more seamless shopping experience under the Stop & Shop brand, the retailer has launched a Stop…

Exclusive Q&A: Customer Loyalty Expert Shares New Realities For Brands

As experts continue to assess COVID-19’s impact on the retail industry, some consider the loyalty shakeout to be the most significant. Winning…

Webinar Recap: Taking The Pulse Of Marketers And Consumers To Navigate The Shift To Digital

Understanding consumer behaviors will be key to building (or rebuilding) a successful retail business in a post-pandemic world. However, retail marketers often…

Reaching The Most Influential Shopping Generation As We Transition To A New Normal

It’s no surprise that the shopping habits of Gen Z during the pandemic will predict the near future for retail. Gen Zers…

Consumer Surveys Confirm: COVID-19 Shaking Traditional Retailer And Brand Loyalties

New research reports are coming fast and furious, trying to explain and predict how restrictions and personal safety concerns brought about by…

Inmar Intelligence Launches Retail Cloud Marketing Suite

Inmar Intelligence has introduced the Retail Cloud suite of media, incentives and commerce solutions, which can help retailers create a seamless omnichannel…

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.

Loyalty

Bed Bath & Beyond Rolls Out Same-Day Delivery with Shipt and Instacart

QuickChek Rolls Out Tiered Loyalty Program With Emphasis On Repeat Visits

Kohl’s Upgrades Loyalty Program With Kohl’s Cash Tie-In

What Can Retailers Do To Regain Customer Trust?

Thinking Outside the Box: The Role Of The Customer Service Representative

After Summer Sale Comes Amazon Prime Day — Retailers Must Prepare

Stop & Shop Launches Branded E-Commerce Platform, Retires Peapod Name

Exclusive Q&A: Customer Loyalty Expert Shares New Realities For Brands

Reaching The Most Influential Shopping Generation As We Transition To A New Normal

Consumer Surveys Confirm: COVID-19 Shaking Traditional Retailer And Brand Loyalties

Return to Sender: How Organized Retail Crime Rings Exploit Returns, Claims, and Loopholes

Unlock the Secrets to a Profitable Holiday Season

From Data Center to Storefront: How AI + Edge Computing are Transforming Retail

2025 Telecom Retail Trends: AI, Tech, and What Your Peers are Planning Next

2025 Unified Commerce Benchmark for Specialty Retail

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