Customer Experience

Ebay Launches Luxury Consignment Service in Designer Handbag Category

Ebay has introduced Ebay consignment for luxury products, providing owners with direct access to expert sellers who will list and sell items…

Creating Experiential Campaigns with Cloud-Optional Technology

The internet has radically changed how we find, compare and buy products. The most obvious impact? The rise of online shopping. But…

Kroger and Albertsons to Sell 400+ Stores, 8 DCs to Speed Planned Merger

Kroger and Albertsons will sell 413 stores across 17 states and the District of Columbia, along with eight distribution centers, two offices…

Instacart, Healthier America Organization Expand Fresh Food Program to 4 More Cities

Following a successful February 2023 introduction in Indianapolis, Instacart and the Partnership for a Healthier America (PHA) will expand their Good Food…

Forrester Report: 6 Steps for B2C Marketers Seeking Wins in 2023

Two types of technological change are causing the proverbial sleepless nights for business-to-consumer (B2C) marketers: updating data strategies to adapt to data…

4 Ways AI Can Support Business Growth

Retailers are tackling pressing issues, from wavering customer loyalty to finding the next channel or platform they need to sell on. But…

L’Oréal Buys Australian Beauty Brand Aēsop

L’Oréal Group will purchase the Aēsop beauty brand from Natura &Co, parent company of Avon and The Body Shop, in a transaction…

Books-A-Million Adds Same-Day Delivery via Walmart GoLocal

Books-A-Million will leverage its 231 stores to offer same- and next-day delivery using the white label Walmart GoLocal service, which Walmart introduced…

Sensormatic Debuts Loss Prevention Labels Designed for Metal Products

Sensormatic Solutions has introduced an acousto-magnetic metal label designed to protect high-risk products with metal surfaces like cookware, canned foods and power…

Jean Dousset’s New Flagship Shines Bright as a Diamond

Jean Dousset, a brand that specializes in designing lab-grown diamond jewelry, has opened its first flagship boutique in West Hollywood, Calif. Created…

New KnitWell Group Encompasses Ann Taylor, Loft and Talbots Brands

Sycamore Partners has created a new holding company for its Ann Taylor, Loft and Talbots brands, the KnitWell Group, which will also…

Crate & Barrel Plans to Double Tech Team Size, Boost Use of AI

Crate & Barrel Holdings (CBH) will embark on a multi-year digital transformation that will leverage significant investments in talent, technology and infrastructure….

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.

Customer Experience

Ebay Launches Luxury Consignment Service in Designer Handbag Category

Creating Experiential Campaigns with Cloud-Optional Technology

Kroger and Albertsons to Sell 400+ Stores, 8 DCs to Speed Planned Merger

Instacart, Healthier America Organization Expand Fresh Food Program to 4 More Cities

Forrester Report: 6 Steps for B2C Marketers Seeking Wins in 2023

4 Ways AI Can Support Business Growth

L’Oréal Buys Australian Beauty Brand Aēsop

Books-A-Million Adds Same-Day Delivery via Walmart GoLocal

Sensormatic Debuts Loss Prevention Labels Designed for Metal Products

Jean Dousset’s New Flagship Shines Bright as a Diamond

New KnitWell Group Encompasses Ann Taylor, Loft and Talbots Brands

Crate & Barrel Plans to Double Tech Team Size, Boost Use of AI

Preparing for Global Expansion: 6 Must-Haves for Tax Compliance Success

5 Essential Tax Truths for Growing Midmarket Companies

The Agentic Engine Powering Profit-Driven Merchandising

6 Essential Tips for Social Commerce for Tax, Finance, and IT Leaders

AI at a Crossroads: Leadership, Ethics, and ROI

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