Reading Your Data Tea Leaves: What Your Metrics are Really Trying to Tell You
There’s a wealth of customer knowledge sitting right in front of retailers, but most just don’t see it.…
Executive Viewpoints February 25
Latest In: Customer Experience
Gap Launches Cross-Brand Loyalty Program Featuring Branded Credit Card and Experiential Rewards
Gap Inc. has launched Encore, a rebranded loyalty program that will draw on the company’s file of nearly…
News February 24
What the 2025 Holiday Return Season Revealed about Retail’s Fraud Problem
The 2025 holiday season delivered the first trillion-dollar holiday in U.S. retail history, with online spending alone hitting…
Executive Viewpoints February 24
Exclusive Q&A: Why Any Day Can be a ‘Yes’ Day at The Children’s Place
Every time a parent and child shop for clothing, there’s a battle between the holder of the purse…
Features February 24
Target Expands Levi’s Partnership to 1,000+ Stores
Target will bring denim styles from Levi Strauss & Co. to an additional 150 stores, reaching a total…
News February 23
Meet Every Shopper Where they are: The Retail Imperative for Multimodal, Accessible Self-Service
The New Reality of Retail Self-Service Self-service is no longer confined to a few large touchscreens near the…
Executive Viewpoints February 23
Bath & Body Works Store Debuts on Amazon
Bath & Body Works (B&BW) has launched an official store on Amazon, making its body care and home…
News February 20
Designing a Smarter Logistics Network: The Hidden Growth Lever Most New Brands Overlook
For emerging retail brands, logistics is often seen merely as a cost center, a function to be negotiated…
Executive Viewpoints February 20
Ikea Plans 10 New U.S. Stores in 2026
Ikea U.S. will open a total of 10 new stores in 2026, including its first location in Oklahoma…
News February 19Top Stories
Latest Podcasts
Latest Resources
