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As ChatGPT Focuses on Checkout, Google Hones its Shopping Experience

NRF Forecasts Nearly $850 Billion in Returns in 2025, Slight Decrease from 2024

Salesforce Integrates with ChatGPT’s Instant Checkout

Ulta Debuts Online Marketplace Open Exclusively to Brands

How Edible Brands Leverages Brick-and-Mortar in a Delivery-Centric Category

Inside Primark’s Playbook for Winning the U.S.

warnermedia studios

CES 2021 Highlights: COVID-Accelerated Innovations, 5G and Privacy Issues Dominate

The first-ever all-digital CES 2021 welcomed 2,000 exhibitors that unveiled next-gen innovations across a variety of sectors, including almost 700 startups from 37 countries….

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.

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AI at a Crossroads: Leadership, Ethics, and ROI

Return to Sender: How Organized Retail Crime Rings Exploit Returns, Claims, and Loopholes

Unlock the Secrets to a Profitable Holiday Season

From Data Center to Storefront: How AI + Edge Computing are Transforming Retail

2025 Telecom Retail Trends: AI, Tech, and What Your Peers are Planning Next

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