returns

Retail Sales Drop 0.6% in November, but NRF Expects Flat Return Rate Despite Higher Sales

Retail sales fell 0.6% in November 2022 compared to the previous month, though they were up 6.5% from November 2021, according to…

FedEx Aims to Amp Up Convenience with Package-less Returns Program

FedEx will launch FedEx Consolidated Returns, a solution designed to provide an easy ecommerce returns option that retailers can make available to…

Staples, Amazon Trial Returns Drop-off Program

Amazon and Staples are piloting a new program that will see the office supply chain join a growing roster of brick-and-mortar retailers…

Overstock Teams with UPS to Tackle Home Furnishings Returns

Overstock.com is piloting a new returns program with UPS that will allow Overstock customers to schedule doorstep pickup for returns of unwanted…

Preparing for the Rise in Online Retail Returns

In 2021, returns cost retailers a whopping $761 billion, or almost 17% of total U.S. retail sales. This year the powerful combination…

Walmart Introduces ‘No Concerns’ Returns Including Home Pickup for Walmart+ Members

Walmart will launch three new returns options as part of its “No Concerns” campaign to accommodate early holiday shopping. Beginning in Oct….

Tackling the Growing Problem of Fashion Returns Earlier in the Supply Chain

While ecommerce was already on the rise prior to the COVID-19 pandemic, the historic shift in customer expectations and behaviors fueled the…

H&M to Test Smart Mirrors and Enhanced Checkout Tech at COS Stores in the U.S.

H&M Group is rolling out a pilot of several new tech-enabled in-store shopping solutions at COS stores in the U.S., including new…

Treat Returns as a Competitive Advantage that Increases Customer Lifetime Value

Ecommerce returns are the new reality for retailers, but their rapid rise doesn’t have to crush conversion rates and profitability. Instead, brands…

How Floyd is Bringing its Sustainability Mission ‘Full Cycle’ with Recommerce

Take an increasingly eco-conscious consumer set, combine it with decades-high inflation and supply chain snarls tying up new inventory and you have…

Target to Add Starbucks, Returns and Additional Backup Items to BOPIS Options

Target is planning to enhance its same-day pickup options in fall 2022 with two additional options: shoppers can add Starbucks items to…

NRF: For Every $1B in Sales, Retailers Incur $166M in Returns

Approximately 16.6% of all U.S. retail sales in 2021, or $761 billion in merchandise, will be returned this year, according to a…

returns

Retail Sales Drop 0.6% in November, but NRF Expects Flat Return Rate Despite Higher Sales

FedEx Aims to Amp Up Convenience with Package-less Returns Program

Staples, Amazon Trial Returns Drop-off Program

Overstock Teams with UPS to Tackle Home Furnishings Returns

Preparing for the Rise in Online Retail Returns

Walmart Introduces ‘No Concerns’ Returns Including Home Pickup for Walmart+ Members

Tackling the Growing Problem of Fashion Returns Earlier in the Supply Chain

H&M to Test Smart Mirrors and Enhanced Checkout Tech at COS Stores in the U.S.

Treat Returns as a Competitive Advantage that Increases Customer Lifetime Value

How Floyd is Bringing its Sustainability Mission ‘Full Cycle’ with Recommerce

Target to Add Starbucks, Returns and Additional Backup Items to BOPIS Options

NRF: For Every $1B in Sales, Retailers Incur $166M in Returns

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