returns

Walmart Adds Subscription Service for Everyday Essentials

Walmart is continuing its encroachment onto Amazon’s turf with the addition of a new subscription service for repeat purchases, similar to Amazon’s…

Capturing the Growing Spending Power of Gen Z and Gen Alpha

Gen Z and their younger counterparts in Gen Alpha are often referred to as “digital natives.” But what exactly does that mean?…

Amazon Enlists Staples, Local Businesses to Help with Returns and Delivery

In Amazon’s latest moves to bolster its logistics and fulfillment network, the company has partnered with Staples to accept customer returns and…

How Retail Returns Influence Customer Retention

Online shopping is arguably the most convenient purchasing experience. A person can be anywhere at any time, search your online shop, press…

Target Expands Drive-Up Returns Service to All 2,000 Stores

Target is rolling out its Drive Up Returns service nationwide following a successful pilot test. The retailer expects to upgrade all of…

Report: Amazon Institutes Fee for Certain Returns at UPS Stores

Amazon has reportedly instituted a new fee for certain returns at UPS stores as the ecommerce giant aims to reduce the impact…

Taking Returns into Your Own Hands with Self-Service

Ecommerce has revolutionized retail shopping, with consumers trading in the poorly lit dressing room experience for the comfort of our own bedrooms….

Devising an Optimal Returns Policy for Your Business

For many years, permissive returns policies have been the norm in ecommerce. Amid rising costs and fears of a looming recession, however,…

How Retailers Can Minimize Returns: Focus on Convenience, Communication and Personalization

Returns are, like it or not, as much a part of retail operations as the sales themselves. The exact return rate varies…

ThredUp Tests Consignment Fees, New Return Policies in the Pursuit of Profitability

Marking a significant shift in ThredUp’s value proposition to consumers, the resale marketplace testing out a number of new initiatives to improve…

Hibbett Rolls Out Happy Returns at its 1,100+ Stores

Athletic-inspired fashion retailer Hibbett is adding Happy Returns Return Bars to its more than 1,100 Hibbett and City Gear stores across the…

Newmine Helps Retailers Understand and Correct the ‘Why’ of Returns

Newmine aims to help retailers analyze sales and returns through its Chief Returns Officer platform in order to become better informed about…

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Packaging Sustainability Trends: Clear Labeling, Lighter Products and More Post-Consumer Recycled Content

If an Image is Worth 1,000 Words, Then Color and Lighting Speak Volumes

Connected Shoppers Report

Demystifying Connected TV: How to Leverage Advertising’s Hottest New Channel

Amazon and Walmart Could See $580 Billion Impact from AI by 2029

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NRF: Retail’s Big Show 2024

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