retail insight

Customers are Tired of Empty Shelves, and it’s Time for a Fix

For customers, many aspects of a shopping trip impact whether they view it as a success. From the customer service of store…

Store Management Costs in the Era of Ecommerce

Food retail demand has become fractured across multiple channels, with traditional brick-and-mortar formats losing out to the online medium. In 2019, online…

Social Media “Fatigue” Impacts Channel Growth

Although analysts have predicted that social media will continue to have a significantly positive effect on brand awareness and purchase decisions, a…

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