The Retail TouchPoints Network

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Subscription Pro Tips: Encourage Loyalty and Long-Term Relationships by Making it Easy to Cancel

At What Goes Around Comes Around, Store Designs Reflect Founders’ Passion for Luxury Vintage Resale

Retailers: Leverage Customer Data to Navigate Lower Spending Due to Inflation

Forrester: Seek New Revenue Sources to Avoid Commodity Price Wars

Subscription Commerce Snapshot: Discounts are Out, Content and Community Are In

Macy’s vs. HBC: Two Different Takes on the Ecommerce Spinoff

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Amazon Style’s Digitally Powered Brick-and-Mortar Experience Blends Human Touch With AI Sales Support

Before the May 25, 2022 grand opening of Amazon Style — the retailer’s initial venture into fashion brick-and-mortar retail — some thought…

Wayfair Unveils First AllModern Physical Location With Tech-First Approach

Wayfair has opened its first AllModern retail location, spotlighting its modern specialty brand, at MarketStreet in Lynnfield, Mass. By blending both physical…

Fabletics Expands Into Brick-And-Mortar

Fabletics, an online women’s activewear and accessories retailer, will open its first brick-and-mortar stores in five General Growth Properties (GGP) malls in…

Putting Your Customer First: The Connection Of Virtual And Physical Worlds

It was one of the worst professional meetings ever. While working as a senior executive at a major software company and discussing…

Shopping to The Senses: When Branding Makes Sense

By Terri Goldstein, Founder & CEO, The Goldstein Group It’s a well-documented fact that approximately 75% of the emotions that we experience…

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Leveraging Customer Insights to Drive Personalization – A Retail Perspective

Supply Chain Impacts, Understaffed Stores Create Customer Loyalty Challenges

Streamline Product Data Management to Maximize Multichannel Growth

From Merchant-Centric to Customer-Centric: How to Transform Online Product Discovery

The 2022 Holiday Planning Guide for Retailers

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CommerceNext 2022