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Despite Hype, 60% Of Shoppers Still Haven’t Experienced VR/AR Technologies In-Store

Although 46% of retailers say they plan to deploy AR or VR solutions by 2020, it appears that real-world deployment of these…

3 Tech-Driven Priorities Retailers Must Have In 2018

The holiday season may be over, but in the world of retail nothing stands still for long, and it is straight into…

Overcoming The Organizational Obstacles Of Omnichannel

Consumers are desperate for omnichannel experiences. They work across channels; why can’t their favorite retailers? In their minds it is as simple…

Online Apparel Retailer Asos Defies Brexit Woes

At least one UK-based retailer is bucking the trend of retail gloom from the country’s Brexit: online apparel seller Asos. For the…

PeriscopeLISTENS Integrates Employee Feedback Into Customer Experience Management

Best-in-class retailers leverage Customer Experience Management (CEM) solutions that collect shopper feedback across channels and integrate insights to improve brand experiences. CEM…

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