omnichannel

Walmart Renames Media Business, Puts Focus on Building Omnichannel Experiences

Walmart is expanding and revamping its media business, with a new name and a greater emphasis on in-store omnichannel experiences. Walmart Connect,…

IDC FutureScape: Omnichannel Grocery, Supplier Partnerships and AI Acquisitions Will Drive Retail Innovation

No part of retail ever truly stops changing, but some aspects are seeing larger, faster shifts than others, particularly due to the…

NRF 2021: Learning from Nordstrom, Target and Others’ Best-in-Class Customer Experiences

The power of connected commerce became even more apparent over the course of the COVID-19 outbreak, with buy online, pick up in-store…

Retail Sales Grew 3% Over Extended Holiday Purchase Period — And the Season Isn’t Over Yet

Preliminary holiday 2020 results have proven unsurprising so far: analysts expect modest year-over-year growth fueled by a massive increase in ecommerce activity…

2020 has Seen an Irreversible Change in Consumer Behavior; Now is the Time to Adapt

2020 has been an exceptional year for the retail sector, with all businesses having to rapidly adapt in some way or another….

Apple Offers Two-Hour Shipping Using Stores as Distribution Hubs

Apple has launched two-hour shipping on items in its store in “most metros,” according to its website. The service costs $5 and…

Rethinking Post-COVID Shopping: ‘Retailtainment’ and Enhanced Omnichannel Experiences

COVID has pushed retail supply chains to their limits, from the initial stock-up period at the start of the pandemic to the…

Now or Never: The Importance of Implementing an Omnichannel Strategy

The pandemic has created challenges for retailers at many levels: business viability, supply-chain disruptions, predictability, customer relationships — the list goes on….

How American Eagle Meets Its Gen Z Customers ‘However, Whenever, Wherever They Want to Be’

The COVID-19 pandemic has been challenging for retailers with a strong mall-based footprint, but American Eagle rose to the occasion by tapping…

ICSC: Despite Online Shopping Surge, Brick-and-Mortar Plays a Vital Omnichannel Role

Black Friday 2020 was harsh for brick-and-mortar retailers, with traffic down an estimated 49% compared to 2019 according to data from Sensormatic…

Kohl’s, Sephora Partner to Launch 850 Store-In-Store Shops, Exclusive Online Offerings

Kohl’s will put Sephora in charge of both its physical and digital beauty departments as part of a new long-term strategic partnership….

B8ta Buys RaaS Retailer Re:store to Expand Presence in Fashion and Lifestyle

B8ta has acquired Re:store, a startup that provides retail-as-a-service for online fashion brands with partners including Instagram brands Sezane, H&M’s & Other…

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.

omnichannel

Walmart Renames Media Business, Puts Focus on Building Omnichannel Experiences

IDC FutureScape: Omnichannel Grocery, Supplier Partnerships and AI Acquisitions Will Drive Retail Innovation

NRF 2021: Learning from Nordstrom, Target and Others’ Best-in-Class Customer Experiences

Retail Sales Grew 3% Over Extended Holiday Purchase Period — And the Season Isn’t Over Yet

2020 has Seen an Irreversible Change in Consumer Behavior; Now is the Time to Adapt

Apple Offers Two-Hour Shipping Using Stores as Distribution Hubs

Rethinking Post-COVID Shopping: ‘Retailtainment’ and Enhanced Omnichannel Experiences

Now or Never: The Importance of Implementing an Omnichannel Strategy

ICSC: Despite Online Shopping Surge, Brick-and-Mortar Plays a Vital Omnichannel Role

Kohl’s, Sephora Partner to Launch 850 Store-In-Store Shops, Exclusive Online Offerings

B8ta Buys RaaS Retailer Re:store to Expand Presence in Fashion and Lifestyle

5 Essential Tax Truths for Growing Midmarket Companies

The Agentic Engine Powering Profit-Driven Merchandising

6 Essential Tips for Social Commerce for Tax, Finance, and IT Leaders

AI at a Crossroads: Leadership, Ethics, and ROI

Return to Sender: How Organized Retail Crime Rings Exploit Returns, Claims, and Loopholes

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