mobile experience

Category Insights Report: Dollar Stores Redefine Themselves with Enhanced Merchandising and Mobile Apps

Once largely associated with lower-income households, dollar stores are now becoming retail staples even for more affluent households, inspiring retailers in these…

Samsonite Rolls Out Mobile-Driven Point-of-Service Across Europe

Samsonite has implemented a new mobile-driven experience across its European stores, powered by Oracle Retail Xstore Point of Service and implemented by…

American Express Named Top Finance Brand For Mobile Experiences

American Express was voted the best financial services brand for mobile experiences, according to Future of Finance, a report from digital experience…

Increase Engagement And Revenue With Optimized Mobile Experiences

The mobile channel has been building steam for several years now: Mobile traffic has grown nearly 100% in just the last year,…

Using Responsive Web Design To Deliver Exceptional User Experiences

In today’s hyper-connected world, Web and mobile application performance is playing an increasingly critical role in driving retail customer engagement. Consumers have…

Clarks Americas Sees 13% Increase In Conversion Rates With Yottaa

Shoppers are hopping between desktops, laptops and mobile devices throughout the day and during the entire browsing and buying journey. As a…

Nasty Gal Tops Mobile Experience Scorecard

The Search Agency has released a new Mobile Experience Scorecard, which is designed to rate the mobile customer experience of the top…

The Mobile-Influenced In-Store Experience

Following is Part 1 of a 2-part feature examining the role of mobility in the in-store customer journey. This section looks at…

Retailers Invest In Native Mobile Apps To Amplify Shopper Engagement

As mobile commerce evolves and accelerates, many retailers continue to contemplate whether to invest in native mobile apps ― designed specifically to…

Size Does Matter: Keeping Perspective on Your Mobile Shopping Experience

Ask yourself this question: Would you design and merchandise a mall kiosk the way you would a big-box store? Most people would…

Leading Retailers Implement Innovative Loyalty Strategies

This is Part 2 of Retail TouchPoints’ three-part Customer Loyalty Report. This feature spotlights the rise of the SoLoMo shopper and how…

The Container Store Taps Voice Of The Customer To Maximize Multichannel Success

Shoppers increasingly are seeking to experience brands across multiple channels, from social networking sites to e-Commerce and mobile storefronts, as well as…

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