mobile CRM

Meeting The CRM Challenge Now And In The Future

Retail has entered the “age of the consumer,” a new era in which customers lead rather than follow. This paradigm shift requires…

Starbucks Adds eGift Feature To iPhone, iPod App To Increase Mobile Loyalty and Purchases

Following the success of the My Starbucks and Starbucks Card Mobile Application, Seattle-based Starbucks has furthered its mobile capabilities by adding a…

Which Brands are Rewriting the Rules of Loyalty Programs?

Recalibrating for the Next Normal

Get Post-Purchase Right or Risk Losing the Next Sale

Omnichannel Orchestration: How to Optimize Inventory Amid Shifting Consumer Behaviors & Industry Disruptions

mobile CRM

Meeting The CRM Challenge Now And In The Future

Starbucks Adds eGift Feature To iPhone, iPod App To Increase Mobile Loyalty and Purchases

Which Brands are Rewriting the Rules of Loyalty Programs?

Recalibrating for the Next Normal

Get Post-Purchase Right or Risk Losing the Next Sale

Omnichannel Orchestration: How to Optimize Inventory Amid Shifting Consumer Behaviors & Industry Disruptions

Personalized Content Motivates Purchases for 59% of Consumers

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