Ken Morris

Cambridge Retail Advisors Names Ken Morris As Managing Partner

Ken Morris, a retail industry leader with more than 40 years’ experience, has joined Cambridge Retail Advisors as a Managing Partner. Morris…

All CIOs Want For 2017…Is Unified Commerce

November 25, 2016 lived up to its name for many retailers, signaling the start of holiday shopping and revenue generation. Unfortunately, for…

Getting It Right: Customer Service Is Key To Ensuring Loyalty

Customer service continues to be an area of strong focus for retailers. In fact, most (86%) said they viewed customer service as…

Retailers Update In-Store Technology To Offer Real-Time Customer Engagement

Consumer demand for instant access to product information is driving developments around in-store technology. Ben & Jerry’s, 4food, The Home Depot and…

The Mobile POS Tipping Point

More retailers are weighing the benefits of mobile technology and marketing. However, to create a multi-dimensional brand experience, improve engagement and…