customer experience

As Cannabis Goes Mainstream, Opportunity Grows for Traditional Retailers

Cannabis is in growth mode: the industry posted sales between $24.5 and $27 billion in 2021 and reached an estimated 11,800 retailers…

Pricing Amid Inflation: McKinsey Partner Offers Data-Led Best Practices

Retail brands and consumers alike are feeling the pressure of inflation. But as we head into a new, elongated holiday shopping season,…

How Eyebuydirect Doubled Sales Since the Pandemic, Thanks to Both Technology and Trend-Watching

Eyebuydirect has focused on expansion during a period when many retailers are scaling back operations, including nearly doubling its SKU count from…

Walmart Canada Rolls Out AI-Powered Out-of-Stock Detection to All Locations

Walmart Canada is implementing an automated AI assist at all of its stores to help keep shelves stocked and enhance the customer…

Gen Z, in Their Own Words: What They Really Want from Brands and Retailers

Gen Z is arguably one of the most in-demand, and yet most elusive, generations of our time. While some brands claim to…

4 Keys to an Impactful Global Growth Strategy

Global cross-border ecommerce sales reached nearly $3.2 trillion in 2021, according to Euromonitor International, which means international expansion has a value simply…

How ‘Retailtainment’ Multiplies the Impact of Experiential Spaces

Are “retailtainment” and “experiential retail” essentially different names for the same thing? Not really, although they do share a number of elements….

Driving Marketing ROI Through Microsegmentation

Shoppers today don’t just want the right products at the right price at the right time. They want to be immersed into…

How Kids Foot Locker Inspires Gen Alpha…from TikTok to the Metaverse

While many brands and retailers are focusing on engaging Gen Z, Gen Alpha is slowly creeping into the picture. Gen Alpha —…

Wish’s New CEO has his Sights Set on a Comeback — Here’s How He Plans to Do it

Not too long ago, Wish was the top shopping app in the world, but like many giants before it, Wish was felled…

3 Immersive Customer Experiences Using Augmented Reality

When the mobile game “Pokémon GO” made a splash in 2016, global audiences got their first taste of just how engaging augmented…

Why Experience, Story and Video Are Key Sales Drivers in Chinese Cross-Border Commerce

Chinese cross-border commerce has been a hot topic, and it’s becoming potentially even hotter as major retailers prepare for potential cost-cutting by…

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customer experience

As Cannabis Goes Mainstream, Opportunity Grows for Traditional Retailers

Pricing Amid Inflation: McKinsey Partner Offers Data-Led Best Practices

How Eyebuydirect Doubled Sales Since the Pandemic, Thanks to Both Technology and Trend-Watching

Walmart Canada Rolls Out AI-Powered Out-of-Stock Detection to All Locations

4 Keys to an Impactful Global Growth Strategy

How ‘Retailtainment’ Multiplies the Impact of Experiential Spaces

Driving Marketing ROI Through Microsegmentation

Wish’s New CEO has his Sights Set on a Comeback — Here’s How He Plans to Do it

Why Experience, Story and Video Are Key Sales Drivers in Chinese Cross-Border Commerce

Preparing for Global Expansion: 6 Must-Haves for Tax Compliance Success

5 Essential Tax Truths for Growing Midmarket Companies

The Agentic Engine Powering Profit-Driven Merchandising

6 Essential Tips for Social Commerce for Tax, Finance, and IT Leaders

AI at a Crossroads: Leadership, Ethics, and ROI

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