customer engagement

GameStop Begins Chain-Wide Beacon Deployment

Beacon technology can help retailers better understand consumers’ path-to-purchase and, in turn, deliver more relevant offers and messages while they’re browsing in…

14 Retailers Win 2014 Store Operations Superstar Awards

Successful store operations improve the customer experience and ultimately, the bottom line. But today’s store operators are constantly juggling numerous challenges, from…

Mountain Hardwear Reaches 555,000 Customers With Socialondemand

For brands that sell through numerous retailers on a national or global scale, it is imperative that their messaging and image stays…

Retailers Increase Investment In Social Customer Service

Billions of consumers worldwide are tapping into Facebook, Twitter, Pinterest and other social networks on a daily basis. Whether they’re sharing photos,…

Lucky Vitamin Personalizes Product Recommendations With MyBuys

With a growing selection of products, online retailer Lucky Vitamin looked to find an easier way to recommend items to its customer…

Starmount Updates Connect And Engage Platforms

Progressive retailers are using mobile technology to engage in-store shoppers. Tablet-toting associates can refer to their devices to make relevant product recommendations…

Looking Beyond Engagement, Retailers Embrace Social Media As A Selling Tool

Customer engagement and interaction has gone digital, and social media is helping shoppers become more communal with their favorite brands — and…

Extended Packaging Offers A New Opportunity For Increased Customer Engagement

A few years ago a buyer in a retail setting would browse a few products on the shelf, make a quick decision…

In The Pink Crafts Colorful Shopping Experiences With Mobile POS

Mobile POS allows retailers to create more seamless and engaging in-store experiences for consumers — whether they want to make a quick…

Take Mobile Commerce Efforts To The Next Level

New predictions from Forrester Research confirm that mobile commerce has reached a tipping point. Total smartphone and tablet transactions in the U.S….

Do Loyalty Program Tiers Matter?

Customer loyalty and rewards programs are designed to enhance the overall brand experience, boost engagement and generate more sales. However, many retailers…

DASH Aims For Growth With LightSpeed Implementation

When shopping in luxury stores, customers expect only the best. They demand superior customer service, relevant product recommendations and want to feel…

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customer engagement

GameStop Begins Chain-Wide Beacon Deployment

14 Retailers Win 2014 Store Operations Superstar Awards

Lucky Vitamin Personalizes Product Recommendations With MyBuys

Starmount Updates Connect And Engage Platforms

Extended Packaging Offers A New Opportunity For Increased Customer Engagement

In The Pink Crafts Colorful Shopping Experiences With Mobile POS

Take Mobile Commerce Efforts To The Next Level

Do Loyalty Program Tiers Matter?

DASH Aims For Growth With LightSpeed Implementation

From Data Center to Storefront: How AI + Edge Computing are Transforming Retail

2025 Telecom Retail Trends: AI, Tech, and What Your Peers are Planning Next

2025 Unified Commerce Benchmark for Specialty Retail

Transform Your Retail Workforce with Generative AI

Specialty Retail Under Siege: The Escalating Cyber Threat Landscape

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