Latest In: cross channel strategies

cake cross channel strategies e-commerce guest bylines marketing attribution online marketing

E-Commerce Tracking And Attribution: Minefields To Avoid

By Paul Wright, CAKE   Tracking and attribution of online campaigns can make e-Commerce marketers feel like they…

Executive Viewpoints September 19
Alicia Fiorletta cross channel strategies daily news digital natives Gen X Millennial mobile research Retail TouchPoints shopping social

Millennials Embrace Mobile Motherhood

Millennials — those born between the early 1980s and early 2000s — have been characterized as the “me…

News February 6
Cisco Cisco Consulting Services cross channel strategies Internet of Everything Jon Stine personalization showrooming trust

Über Digital Consumers Demand More Connected Store Experiences

More shoppers are demanding increasingly immersive and connected experiences. As they do, retailers must embrace state-of-the-art solutions that…

News January 31
Sign up today for the free Retail TouchPoints subscription to get special access to our exclusive and interactive content.
Aveda Brian Anderson cross channel strategies customer service daily news e-tailing group Golfsmith Industry Insights L.L. Bean rei Retail TouchPoints Sunglass Hut Zappos

L.L. Bean, Zappos Among Retailers Recognized In Customer Service Study

There are a variety of new marketing and communication channels emerging on what seems like a daily basis.…

News January 29
cross channel strategies Invodo marketing retail marketing video YouTube

How Do Your Video Results Measure Up?

Russ Somers, VP Marketing, Invodo Inc.   Video has become a go-to tool for retailers and brands. The…

Executive Viewpoints December 23
aeropostale cross channel strategies Customer engagement Awards engagement Free Peoople interactivity Kroger pier 1 imports Rebel Sports Retail TouchPoints Sears Hometown TOMS vans

Kudos To The Retailers Hyper-Focused On Customer Engagement

By Debbie Hauss, Editor-in-Chief Each year at Retail TouchPoints we recognize retailers that go the extra mile in engaging with…

Executive Viewpoints December 11
Black Friday cross channel strategies Cyber Monday e-commerce holiday shopping Holiday Shopping Preferences mobile retail predictions SDL social

Holiday Shoppers Still Prefer The Store Experience, SDL Survey Finds

Trends such as showrooming and online price comparison have caused retailers to adjust their strategies for connecting and…

News November 8
Brian Tilzer cross channel strategies CVS Pharmacy holiday shopping mobility smartphone tablet task management

CVS/Pharmacy Unwraps Personalized Deals To Ease Holiday Shopping

The highly configurable nature of digital technology allows retailers to interact with customers whenever, wherever and however they…

News October 30
churn and burn cross channel strategies eBay Kate Spade Saturday mobility omnichannel service

Creating Moments Of Inspiration

As a retailer, it is so important to inspire and encourage customers to not only complete a purchase,…

Executive Viewpoints October 18
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank