crm

Merkle Acquires 5th Finger, Expands Mobile Offerings To Clients

Merkle has acquired 5th Finger, a technology-enabled mobile solutions provider, to expand its capabilities in mobile. The partnership adds another layer of…

Aston Martin Streamlines Accounting and CRM With Microsoft Dynamics AX

Large global brands especially must integrate and streamline financial information and processes across all locations and throughout their vast organizations. International automaker…

VirtuOz Launches Micro-Agents For Extended Intelligence In-Store

The customer experience is a key competitive differentiator in retail, particularly as consumers focus on leveraging a variety of channels to get…

Threadless Gains 360-Degree View Of Shoppers With Data Collection And Analysis

The ubiquitous and always-on nature of the Internet, social media and mobile tools has made it easier for smaller retailers to grow…

Connected Consumer Series Spotlights The Five Most Pressing Topics In Retail

The continued evolution of the cross-channel shopper has compelled retailers to rethink their engagement strategies, as well as front- and back-end processes….

Gamification Offers Measureable Results For Marketing And Engagement

Many retailers utilize social media and mobile marketing tactics to build two-way communication with consumers, increase loyalty and optimize engagement. However, a…

Microsoft Spotlights Customer Successes At 2012 Dynamics Convergence Conference

The growing importance of multichannel retailing and customer relationship management were hot topics at this year’s Microsoft Dynamics Convergence Conference. More…

Schottenstein Stores Partners With CORESense, Launches E-Commerce Storefronts For Luxury Brands

Schottenstein Stores Corp. chose CORESense’s e-Commerce platform to launch web sites for its luxury brands Adrienne Vittadini and Judith Lieber in the…

Ted Baker Selects Cegid To Support International Expansion

Retailers and brands expanding globally face a multitude of challenges, including POS and retail management, customer service in local languages and complicated…

Microsoft Introduces Microsoft Dynamics CRM Mobile

Microsoft unveiled Microsoft Dynamics CRM Mobile, a cloud-based mobile service that will give businesses access to the complete functionality of Microsoft Dynamics…

Verizon Unveils Mobile Payment Solution To Spur Merchants’ Business Growth

Verizon is collaborating with Vantiv, an integrated payments processor company, to offer merchants a solution that will help them conduct business more…

Ace Hardware Improves Audits, Order Management With SAP

Ace Hardware’s commitment to the SAP solution portfolio has been paying off for the 4,100-store cooperative since the initial implementation in 2007….

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