Returns are no longer just a customer service issue — they’re a criminal goldmine. Organized retail crime (ORC) groups are exploiting return and claims processes in increasingly sophisticated ways, costing retailers billions annually. The Return to Sender report reveals how these fraud networks operate and why AI is now essential to detect abuse hidden in legitimate transactions.
Retailers can no longer rely on static policies or manual reviews. This guide shows how leading brands are using intelligent systems to protect profits, reduce false denials, and maintain customer trust.
In this guide, you’ll learn:
- How ORC rings manipulate return policies and payment systems.
- Why AI-driven return authorization is key to fraud detection.
- How to balance fraud prevention with customer experience.
Download the guide now to protect your returns — and your bottom line.
